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Old 01-27-2009, 08:58 PM
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Dropped My Phone!!!

I dropped my phone pretty hard yesterday. The phone is more durable than I thought because i assumed the screen would be cracked but no. The only problem I have now is my phone almost always stays in Landscape Mode. I have to shake and fumble with it to get it back in to standard mode. G-Sensor is working fine but it still struggles getting back into standard mode. i tried plenty of resets and even a hard reset with no luck. Anyone have a better solution besides taking it back to the store, thanks
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Old 01-27-2009, 09:38 PM
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Re: Dropped My Phone!!!

install the calibration app for the touch pro, and try recalibrating it.
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Old 01-27-2009, 09:42 PM
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Re: Dropped My Phone!!!

Also, you could of damaged the KB switch that detects when the KB is open. Yes, the G-Sensor controls some of this but onin specific apps. there is also a hard switch for detcting when the KB is open. If that switch got damaged, then that could be part of the issue you are experience.
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Old 01-27-2009, 09:46 PM
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Re: Dropped My Phone!!!

i thought that this was the diamond forum for some reason... but yeah, it might be the keyboard. if a hard reset hasn't fixed it, its 99% a hardware problem, so i would talk to your carrier. hopefully its sprint, cause they're more than reasonable.
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Old 01-27-2009, 09:53 PM
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Re: Dropped My Phone!!!

you probably better off getting a replacement, never know what could happen in the future might not work properly even by calibrating,,good luuck get ur pro ready.
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Old 01-27-2009, 11:38 PM
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Re: Dropped My Phone!!!

thanks for the quick responses. Now that i look @ its probably the kb switch because the phone assumes the keypad is open all the time. guess i will be calling my alltel store pretty soon. thanks again
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