PPCGeeks Forums HTC Arrive HTC HD2 HTC Thunderbolt HTC Touch Pro 2 HTC Evo 4G HTC Evo 3D Samsung Galaxy S II Motorola Droid X Apple iPhone Blackberry
Go Back   PPCGeeks > Windows Mobile > WM HTC Devices > HTC Touch Pro
Register Community Search

Notices


Reply
 
LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old 01-26-2009, 02:36 PM
jotahtc's Avatar
Lurker
Offline
Pocket PC: htc touch pro
Carrier: sprint
Location: dc
 
Join Date: Apr 2008
Posts: 7
Reputation: 0
jotahtc is a n00b
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Touch Pro going black

My Touch Pro screen is going black. Sometimes my today screen will come on and sometimes it won't, the screen would just be black. Sometimes my today screen comes up, then it fades to black. I've done a hard reset, soft reset, taken the battery out and etc and the problem may go away for a few minutes, but then the screen goes black again.

Is anyone else having this problem and if so, how do you remedy it? Do I just need to get another TP? I've tried to search this forum for some answers but couldn't find any so I'm just aksing.

Any information on this issue would be greatly appreciated.
Reply With Quote
  #2 (permalink)  
Old 01-26-2009, 02:36 PM
Baffles's Avatar
Noob
Offline
Pocket PC: HTC Touch Pro
Carrier: Sprint SERO
Location: Upstate New York
 
Join Date: Sep 2007
Posts: 1,514
Reputation: 10143
Baffles can't get a higher reputation levelBaffles can't get a higher reputation levelBaffles can't get a higher reputation levelBaffles can't get a higher reputation levelBaffles can't get a higher reputation levelBaffles can't get a higher reputation levelBaffles can't get a higher reputation levelBaffles can't get a higher reputation levelBaffles can't get a higher reputation levelBaffles can't get a higher reputation levelBaffles can't get a higher reputation level
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Send a message via AIM to Baffles
Re: Touch Pro going black

Sounds faulty, I'd go for a replacement if hard reset didn't fix it.
__________________

baf.cc | GPS Toggler | Touch Pro Essentials | Got MSL?
Donations are accepted and greatly appreciated.
Reply With Quote
  #3 (permalink)  
Old 01-26-2009, 02:37 PM
shaun0207's Avatar
DaGreatOne
Offline
Pocket PC: HTC EVO (white)!
Carrier: Sprint
Location: Balitmore, MD
 
Join Date: Sep 2007
Posts: 1,983
Reputation: 765
shaun0207 knows their stuffshaun0207 knows their stuffshaun0207 knows their stuffshaun0207 knows their stuffshaun0207 knows their stuffshaun0207 knows their stuffshaun0207 knows their stuff
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Send a message via MSN to shaun0207 Send a message via Yahoo to shaun0207 Send a message via Skype™ to shaun0207
Re: Touch Pro going black

Quote:
Originally Posted by jotahtc View Post
My Touch Pro screen is going black. Sometimes my today screen will come on and sometimes it won't, the screen would just be black. Sometimes my today screen comes up, then it fades to black. I've done a hard reset, soft reset, taken the battery out and etc and the problem may go away for a few minutes, but then the screen goes black again.

Is anyone else having this problem and if so, how do you remedy it? Do I just need to get another TP? I've tried to search this forum for some answers but couldn't find any so I'm just aksing.

Any information on this issue would be greatly appreciated.
Take it to a service center and get them to test it. If it is a bad device, they will replace it for free if you have the insurance.
__________________
Phone History (last 2yrs or less): Sanyo5500>Sanyo8300>SamsungA920>Moto i930>Moto i870>Moto Q>The Mogul & a iC902> Touch Pro & iC902>Touch Pro and a Palm Pre> just a Pre for now>>HTC EVO (white)!

Reply With Quote
  #4 (permalink)  
Old 01-26-2009, 02:37 PM
HBOOT's Avatar
DaFlowMaster
Offline
Pocket PC: TP2 IPHONE 3GS 5.1.1
Carrier: GSM...
Location: ..On the go mutter phuka...
 
Join Date: Jan 2008
Posts: 4,682
Reputation: 4935
HBOOT should be added to the payroll for their contributionsHBOOT should be added to the payroll for their contributionsHBOOT should be added to the payroll for their contributionsHBOOT should be added to the payroll for their contributionsHBOOT should be added to the payroll for their contributionsHBOOT should be added to the payroll for their contributionsHBOOT should be added to the payroll for their contributionsHBOOT should be added to the payroll for their contributionsHBOOT should be added to the payroll for their contributionsHBOOT should be added to the payroll for their contributionsHBOOT should be added to the payroll for their contributions
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Send a message via AIM to HBOOT
Re: Touch Pro going black

Dude, you gotta get a replacement while you can, that is unheard of. Good luck
__________________
Da Believer....
Reply With Quote
  #5 (permalink)  
Old 01-26-2009, 02:38 PM
Hafrust's Avatar
VIP Member
Offline
Pocket PC: Fuze
Carrier: AT&T
 
Join Date: Dec 2007
Posts: 2,197
Reputation: 3856
Hafrust is still contributing even after becoming a VIPHafrust is still contributing even after becoming a VIPHafrust is still contributing even after becoming a VIPHafrust is still contributing even after becoming a VIPHafrust is still contributing even after becoming a VIPHafrust is still contributing even after becoming a VIPHafrust is still contributing even after becoming a VIPHafrust is still contributing even after becoming a VIPHafrust is still contributing even after becoming a VIPHafrust is still contributing even after becoming a VIPHafrust is still contributing even after becoming a VIP
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Touch Pro going black

Once it goes black, it never goes back. Replacement time.
__________________
If you are new to the site, take a look at the PPCGeeks New User Guide to get an overview of how to use the forums.

Having problems finding what you're looking for? Here are some tips on how to search the site more effectively.
Reply With Quote
  #6 (permalink)  
Old 01-26-2009, 02:41 PM
WarChild's Avatar
War is the answer!
Offline
Pocket PC: Samsung Note III, GS4 & Asus Transformer
Carrier: Sprint since 1995
Location: Daytona Beach, Florida
 
Join Date: Nov 2008
Posts: 3,448
Reputation: 6335
WarChild is a trusted member of the communityWarChild is a trusted member of the communityWarChild is a trusted member of the communityWarChild is a trusted member of the communityWarChild is a trusted member of the communityWarChild is a trusted member of the communityWarChild is a trusted member of the communityWarChild is a trusted member of the communityWarChild is a trusted member of the communityWarChild is a trusted member of the communityWarChild is a trusted member of the community
Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
Re: Touch Pro going black

lol, would def have it replaced
__________________



FORUM FAQ | FORUM RULES | NEW USER GUIDE |TIPS FOR SEARCHING | RULES FOR SALES ON SITE

Semper Fidelis (Always Faithful) is the motto of the Corps. That Marines have lived up to this motto is proved by the fact that there has never been a mutiny, or even the thought of one, among U.S. Marines.
Reply With Quote
  #7 (permalink)  
Old 01-26-2009, 02:43 PM
darren.wlsn1's Avatar
acs tester
Offline
Pocket PC: diamond/tp1/tp2/MoFo/touch 4g
Carrier: ppcgeeks/sprint
Location: pa
 
Join Date: May 2008
Posts: 24,870
Reputation: 51195
darren.wlsn1 can't get a higher reputation leveldarren.wlsn1 can't get a higher reputation leveldarren.wlsn1 can't get a higher reputation leveldarren.wlsn1 can't get a higher reputation leveldarren.wlsn1 can't get a higher reputation leveldarren.wlsn1 can't get a higher reputation leveldarren.wlsn1 can't get a higher reputation leveldarren.wlsn1 can't get a higher reputation leveldarren.wlsn1 can't get a higher reputation leveldarren.wlsn1 can't get a higher reputation leveldarren.wlsn1 can't get a higher reputation level
Mentioned: 14 Post(s)
Tagged: 0 Thread(s)
Send a message via AIM to darren.wlsn1 Send a message via MSN to darren.wlsn1 Send a message via Yahoo to darren.wlsn1 Send a message via Skype™ to darren.wlsn1
Re: Touch Pro going black

Quote:
Originally Posted by Tripdub1 View Post
Once it goes black, it never goes back. Replacement time.
thats just funny, thanx.
Reply With Quote
  #8 (permalink)  
Old 01-26-2009, 03:50 PM
jotahtc's Avatar
Lurker
Offline
Pocket PC: htc touch pro
Carrier: sprint
Threadstarter
Location: dc
 
Join Date: Apr 2008
Posts: 7
Reputation: 0
jotahtc is a n00b
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Touch Pro going black

I thought it was a defect too. Going to the sprint store after work. Thanks all.
Reply With Quote
  #9 (permalink)  
Old 01-26-2009, 07:43 PM
jotahtc's Avatar
Lurker
Offline
Pocket PC: htc touch pro
Carrier: sprint
Threadstarter
Location: dc
 
Join Date: Apr 2008
Posts: 7
Reputation: 0
jotahtc is a n00b
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Touch Pro going black

**update**

just left the sprint service center, they could NOT fix my screen. So they offered me the option of paying $55.00 for a new phone with no insurance. Phone comes in Wed.
Thanks for all help, not just with this problem, but this actual site overall.

greatly appreciated.
Reply With Quote
  #10 (permalink)  
Old 01-26-2009, 11:34 PM
Hafrust's Avatar
VIP Member
Offline
Pocket PC: Fuze
Carrier: AT&T
 
Join Date: Dec 2007
Posts: 2,197
Reputation: 3856
Hafrust is still contributing even after becoming a VIPHafrust is still contributing even after becoming a VIPHafrust is still contributing even after becoming a VIPHafrust is still contributing even after becoming a VIPHafrust is still contributing even after becoming a VIPHafrust is still contributing even after becoming a VIPHafrust is still contributing even after becoming a VIPHafrust is still contributing even after becoming a VIPHafrust is still contributing even after becoming a VIPHafrust is still contributing even after becoming a VIPHafrust is still contributing even after becoming a VIP
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Touch Pro going black

Wow...glad you're getting a new phone. Insurance really is a good investment though. You might want to think about adding it on.
Reply With Quote
Reply

  PPCGeeks > Windows Mobile > WM HTC Devices > HTC Touch Pro


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


All times are GMT -4. The time now is 09:24 PM.


Powered by vBulletin® ©2000 - 2024, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO 3.6.0
©2012 - PPCGeeks.com