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  #1 (permalink)  
Old 01-23-2009, 01:05 PM
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Help! Touch screen not working after hard reset

I was having some issues with my sprint touch pro being slow so I decided to do a hard reset of my phone. After hard reset, I tried to restore my data with PIM backup but it failed because I didn't have gmail set up yet. After canceling out of that, the touchscreen stopped working (buttons continued to work). After figuring out how to hardware hard reset, I found that the touch screen still did not work after hard reset (stuck on align screen). After numerous hard resets to the same effect, I called sprint and had my ESN swapped to an old phone. It was then that the touch screen started working again. Why did this problem happen and how do I fix it when it happens again?
Thanks!
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Old 01-31-2009, 06:04 PM
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Re: Help! Touch screen not working after hard reset

That is really weird for that to happen.. Maybe (hopefully) it was a one-time thing
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Old 01-31-2009, 07:01 PM
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Re: Help! Touch screen not working after hard reset

my phone is having the same problem right now... the screen was being weird so reset and it kept doing the same thing... so i hard reset and now i cant get past the ALIGN SCREEN!!!
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Old 01-31-2009, 07:03 PM
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Re: Help! Touch screen not working after hard reset

Stock ROM?
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Old 01-31-2009, 07:15 PM
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Re: Help! Touch screen not working after hard reset

no i was useing hibbys 1.9 now i flashed juggalos.... still stuck... is there anyway to bypass it? any ideas anyone?
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Old 01-31-2009, 08:14 PM
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Re: Help! Touch screen not working after hard reset

ok i give up i ordered a replacement from sprint online... returned the phone to stock but it still says security unlock after i did the relocker is that normal?
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Old 02-01-2009, 02:27 AM
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Re: Help! Touch screen not working after hard reset

Probably replacement time. That is exactly what my 800W did and that lead me to getting the Touch Pro.
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