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-   HTC Touch Pro (http://forum.ppcgeeks.com/forumdisplay.php?f=63)
-   -   Slide keyboard stopped working? (http://forum.ppcgeeks.com/showthread.php?t=54205)

Shady3089 01-21-2009 03:32 PM

Slide keyboard stopped working?
 
hmm something weird is happening. One minute my slide keyboard is working, and then the next minute its not working. And now today its just totally not working. I haven't installed any new apps lately and I have not dropped my phone recently. I did a hard reset but my keyboard is still non responsive. Anyone else having the same problem?

kyle4269 01-21-2009 03:35 PM

Re: Slide keyboard stopped working?
 
It could be a defect with the phone itself. If after a hard reset it still doesnt work. I'm going to say its the phone.

Zoheb318 01-21-2009 05:49 PM

Re: Slide keyboard stopped working?
 
Are you with sprint? I had the same problem and it kept getting worse. I ended up doing the Advanced Exchange and got my phone the next day, no joke.

Just do the ONLINE advanced exchange. That way you don't have to deal with a Sprint representative. Here's the direct link:

https://indirect3.sprint.com/apps/ad...&FROM_SPRINT=Y

BigDiesel07 01-21-2009 06:44 PM

Re: Slide keyboard stopped working?
 
If a Hard Reset does not cure it, then it's definitely a hardware issue.. Go in to the Sprint store and have it replaced.. Even if you do not have TEP, it should be covered under the HTC Warranty...

deadwrong03 01-21-2009 11:26 PM

Re: Slide keyboard stopped working?
 
im having the same problem with my verizon touch pro

BigDiesel07 01-21-2009 11:27 PM

Re: Slide keyboard stopped working?
 
At least it's not just a Sprint issue

deadwrong03 01-22-2009 11:00 AM

Re: Slide keyboard stopped working?
 
verizon sending me a replacement pro monday i hope its a new one. how do you check the build date of it?

BigDiesel07 01-22-2009 12:15 PM

Re: Slide keyboard stopped working?
 
Type in ##778#, then go to view.. Then scroll to the bottom, it should say manufacturers date...

Zoheb318 01-22-2009 12:18 PM

Re: Slide keyboard stopped working?
 
Quote:

Originally Posted by BigDiesel07 (Post 658322)
Type in ##778#, then go to view.. Then scroll to the bottom, it should say manufacturers date...

I thought thats only for Sprint? He's on Verizon..

BigDiesel07 01-22-2009 12:23 PM

Re: Slide keyboard stopped working?
 
I am not sure what it is for Verizon then...


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