Slide keyboard stopped working? - Page 2

**deadwrong03** · #11 (**permalink**) 01-22-2009, 12:41 PM

yea that didnt work on my verizon pro

Mr_Alexander · #12 (**permalink**) 01-22-2009, 01:34 PM

I think Verizon's is just ##778 with no # at the end. Works for my Alltel phone.....Soon to be Verizon's!

**deadwrong03** · #13 (**permalink**) 01-22-2009, 02:05 PM

thanks that worked on my verizon pro i have a build date of Nov 12th 2008

brooklynsugabun · #14 (**permalink**) 01-22-2009, 09:39 PM

My lil sis had the same problem with her TP it started to happen every so often till it just wouldn't respond the light comes on and no typing happens they replaced it the next day she got her Phone. Funny thing she only have her TP for less than a month. I on the other hand Have had my 1st Tp since november I'm on my 4th and this one was just over a month and the keyboard stop working now as well they said the phone is on back order and it should take about 7-10 business days to get a new phone

BigDiesel07 · #15 (**permalink**) 01-22-2009, 09:40 PM

Hope you get it ASAP Brook... Happy to see they are keen on replacing defective phones...

Merq · #16 (**permalink**) 02-06-2009, 04:02 PM

I had to order a replacement phone January 1, 2009 --- now I'm having the same problem. A responseless keyboard at random times. My old TP had the usual delay when I typed fast... but this one will delay and then NOT catch up to what I typed like my old one. The old one remembered what I typed even if I was faster than it could process... this one pauses, and then types a jumble of letters when it tries to catch up. Then it stops responding until I do a soft-reset.

I guess I'm trying a hard reset tonight. But seeing as how these posts are in January... I have a feeling it's a phone defect with the shipment Asurion/Sprint got in January that everyone was waiting for.

Merq · #17 (**permalink**) 02-06-2009, 04:14 PM

What really sucks is I'll probably get charged a 2nd $50 to order a new one... when the one they sent me was defective from the start! Unfair!

Anyone ever successful in having the $50 waived if they send you a defective phone that's supposed to work?

Zoheb318 · #18 (**permalink**) 02-06-2009, 04:48 PM

Did you use the online advanced exchange?

Merq · #19 (**permalink**) 02-06-2009, 05:28 PM

Quote:

Originally Posted by Zoheb318

Did you use the online advanced exchange?

I tried to but I have had it for less than 30 days... so it won't let me.

That's the worst part. I waited 2 weeks for this phone to replace my old broken one and now this one doesn't work. Ughhh..!

Merq · #20 (**permalink**) 02-08-2009, 12:04 AM

Hard reset did NOT fix my now fully non-working slide-out keyboard.

Just letting ya'll know I think the January shipment to Asurion is defect. :/

Calling Sprint for a new phone tomorrow.