Screen Freezes

[heyfrank]

Hey guys,

I have a question, i just got my Touch Pro on 12/24, and the past 2 or 3 days i've been having a problem with my screen, and the system it self. Whenever I try and hit the power button to bring the screen back, it takes about 5 trys, if not then i have to soft reset once or twice. Sometimes if the power button doesnt turn on the screen, then i slide it open, and the screen will turn on. I have my lock pin on the phone, so whenever it is turned on, TouchFlo isnt launched until i enter that.

I love the phone so far, but the last few days its been freezing more than my mogul has ever before, and i hate that the screen won't turn on, but the backlight for it will, and i can hear text messages coming in, but of course can't see anything until i soft reset.

I'm hoping someone can help me with maybe a work around without hard reseting, maybe a firmware update or something.

let me know if anyone has this problem! thanks guys!

[gsvnet]

I'm hoping someone can help me with maybe a work around without hard reseting, maybe a firmware update or something.

Doing a ROM update would still wipe the data on the phone, so you're better off just trying a hard reset at this point.

If that doesn't work, then I'd exchange it for another TP, especially since you're still within 30 days.

[eespiajer]

remove the battery then hard reset.

[CozBoogie]

Moved to the general Touch Pro Forum.

late,
Coz