Sprint tv issues
I purchased an HTC Touch Pro phone couple days ago and i tried to access sprint tv today but it prompt me that a new version of the program's available. I downloaded and selected "open" instead of "save." During install, it stated there was an older version of TV Sprint installed and asked permission to uninstall it. I permitted it. Then it stated the uninstall was unsuccessful and asked if I should continue installing. I said yes. It then stated it was unsuccessful installing.
Now whenever I attempt to launch TV Sprint I receive the following error: "THe file 'Sprint TV' cannot be opened. Either it is not signed with a trusted certificate, or one of its components cannot be found. If the problem persists, try reinstalling or restoring this file." If I try to update, it states "There was a connection error while attempting to update TV channels. Retry?" If I retry, the same error appears. So what do I do? |
Re: Sprint tv issues
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Re: Sprint tv issues
didnt work
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Re: Sprint tv issues
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Re: Sprint tv issues
Moved to the general Touch Pro Forum.
late, Coz |
Re: Sprint tv issues
link aint available? i went ahead and did a hard reset but now kinda hesistant to open program...any advise or "know hows" so issue dont repeat itself? i appreciate any help i can get.....i have the add-on premium and dont want that to go to waste =)
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Re: Sprint tv issues
Save the cab locally and re-install...
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Re: Sprint tv issues
That happens if SprintTV didn't install properly for some reason. As dr g said just run the cab again.
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Re: Sprint tv issues
sprint just did an auto update on mine yesterday. said the was a newer version available.
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Re: Sprint tv issues
Hi Manyakis, I’m Erin, a Sprint-Nextel techsupport rep.
Assuming that the rest of your internet is working, And that you are opted in (for a business account) Or have enabled access (for an individual account) To premium content (meaning you can download Ringtones, games, etc.) And that you are not roaming: Delete the Sprint TV (start / settings / system tab / remove programs) Reinstall the Sprint TV http://sprint.vend.mobitv.com/downlo...11_19_2008.cab When you download the cab file, Make sure it is saved to the device and not to the memory card. If the problem persists, please call Techsupport at (877)414-4955 And we will continue troubleshooting. Thanks for choosing Sprint-Nextel! |
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