Question - Page 3

DOUBLEVISION · #21 (**permalink**) 01-15-2009, 05:23 PM

Yes i do have that paper i have to take a look at it. its a manufactures warranty replacement. Im soooo confused!!!! I would love to keep everything but i dont wanna be charged sprints price for the battery cause there are gonna try to rape me on the charge.

DOUBLEVISION · #22 (**permalink**) 01-15-2009, 05:24 PM

Here is part of the email they sent me ---> "
2 Simple Steps To Return Your Phone:
1. Repackage your defective phone in the padded envelope provided. For your convenience, the return label is already attached.
2. Place the return envelope anywhere in the U.S. Mail - in your home or work mail box or in a blue U.S. Mail drop box. Sprint will notify you via email when we have received your defective phone. "

BigDiesel07 · #23 (**permalink**) 01-15-2009, 05:28 PM

If they charge you, then tell them you have the battery and will send it to them.. I have never been charged for keeping the battery...

**Dr.8820** · #24 (**permalink**) 01-15-2009, 05:54 PM

if you have to exchange again(lets hope not!),go to the sprint store.it may take 3 days but they usually just keep the phone and battery cover.now i have two of all the accessories including the extra battery.

wavezero · #25 (**permalink**) 01-16-2009, 12:33 AM

Quote:

Originally Posted by BigDiesel07

If they charge you, then tell them you have the battery and will send it to them.. I have never been charged for keeping the battery...

No, not if it's a 30 day exchange, through sprint, not asurion. They will charge you for the entire device. They will not send back the one you sent in and they will not allow you to send in the piece you "forgot". At least that what they said in print and over the phone. Is the some wiggle room in this, maybe if you're willing to try. I'm not that brave...