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  #1 (permalink)  
Old 01-02-2009, 09:59 PM
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Help Home Key/Phone button loose

Has anybody had this problem? I have never dropped my Pro it just did this today by itself.

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Old 01-02-2009, 10:27 PM
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Re: Help Home Key/Phone button loose

that has always woried me, the display model at a local store here had the button face ripped right off. not sure what it's fastened on with, it's supposed to be touch sensitive though, so probably more than just glue, don't rip it off, try to get it replaced
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Old 01-02-2009, 10:27 PM
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Re: Help Home Key/Phone button loose

Haha, mine is exactly like that. I have no advice for a fix. I've been dealing with it although it is extremely annoying.
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Old 01-02-2009, 10:31 PM
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Re: Help Home Key/Phone button loose

Head straight to a Sprint Store my friends did this and they replaced it no problem.
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Old 01-02-2009, 10:34 PM
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Re: Help Home Key/Phone button loose

really starting to question htc's quality controll / design practices, seems to be alot of issues with the pro
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Old 01-02-2009, 10:38 PM
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Re: Help Home Key/Phone button loose

Quote:
Originally Posted by gorillaguzzler View Post
Head straight to a Sprint Store my friends did this and they replaced it no problem.
Oh I guess I will spend my Saturday waiting at the Sprint store. The last time I went there for service it took just under 3 hours to swap my dead mogul.
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Old 01-02-2009, 11:21 PM
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Re: Help Home Key/Phone button loose

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Oh I guess I will spend my Saturday waiting at the Sprint store. The last time I went there for service it took just under 3 hours to swap my dead mogul.
Ouch that is a long wait but Id still do it.
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Old 01-03-2009, 12:34 AM
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Re: Help Home Key/Phone button loose

I've got the exact same problem with mine. There is some kind of glue that is supposed to hold the pad down. If I push it down it will stick for a bit, then pop up again. I assume at some point, the whole plate will fall off...
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Old 01-03-2009, 12:46 AM
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Re: Help Home Key/Phone button loose

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Originally Posted by Sideman7 View Post
I've got the exact same problem with mine. There is some kind of glue that is supposed to hold the pad down. If I push it down it will stick for a bit, then pop up again. I assume at some point, the whole plate will fall off...
Mine does the same if press down evenly. It fooled me a few times into thinking it might have clicked back into place. But I will be taking it to Sprint tomorrow hopefully the line isn't too long.
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Old 01-03-2009, 01:53 AM
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Re: Help Home Key/Phone button loose

Are tou over 30 days? I'm curious to see if they take care of you on this.
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