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Old 12-31-2008, 09:21 AM
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Phone acting up!

Yesterday I noticed that when I turn the phone on it takes an extremely long time to load. And the Touch Flo doesn't load up until about 2 hours after it's been turned on. The 5 hard keys (Home, back, call answer, call end and the center button) doesn't work at all. The keyboard sometimes work and it's just horribly slower. The touch screen has been working on occasion. I have never dropped my phone and I have no water damage. I don't understand what's wrong with my phone. Can someone please help me.
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Old 12-31-2008, 09:24 AM
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Re: Phone acting up!

Here is what may help you: Hard reset/turn off TF and see what happens
Here is what definitely will help: Repair store for exchange

I would't stay with a phone like that man, did you dowload some apps to it, when did this start, how old is tHE TP?
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Old 12-31-2008, 09:27 AM
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Re: Phone acting up!

i was having similar issues after installing a couple of programs. it even went as far as my keyboard stop working. i removed all the programs from the startup folder and removed some items and my phone started working perfect. so hard reset will definatly fix it.
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Old 12-31-2008, 09:27 AM
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Re: Phone acting up!

I agree! I would do a Hard Reset and if there was no improvement, back to the store. That's too many problems.
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Old 12-31-2008, 09:50 AM
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Re: Phone acting up!

I got the phone Nov. 10th. I hear that there's a way to hard reset the phone but I don't know how. Someone told me on the train to hold vol. down and something but I forgot.
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Old 12-31-2008, 09:52 AM
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Re: Phone acting up!

KG:
go to setting/system/clear storage. This will wipe all your prog and contacts, make sure you have that backed up. This is a hard reset.
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Old 12-31-2008, 10:00 AM
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Re: Phone acting up!

Iv'e done that before and that helped the keyboard work but it didn't do anything for the hard keys
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Old 12-31-2008, 10:10 AM
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Re: Phone acting up!

well that is a hard reset my man, your best bet now is definitely the repair store hopefully you will get an exchange son. Good luck
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Old 12-31-2008, 10:30 AM
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Re: Phone acting up!

Will redownloading the latest ROM perform as an hard reset as well?
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Old 12-31-2008, 10:34 AM
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Re: Phone acting up!

Dude, do you have gps on your phone? if so pull up Sprint store and roll you have the latest ROM, trying a cutom ROM isnt gonna help ya
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