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  #11 (permalink)  
Old 12-12-2008, 03:51 PM
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Re: Back Order Status

Quote:
Originally Posted by PdaAddict View Post
Thank you. Did they say what's causing such a long delay?
Umm Christmas season...Sprint's playing coy. Watch a bunch of these get released closer to Xmas week.
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  #12 (permalink)  
Old 12-12-2008, 03:56 PM
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Re: Back Order Status

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Originally Posted by Dmitry M. View Post
Ordered my replacement through Sprint 1 and a half weeks ago and got it yesterday.
What number did you call? I have been calling order support for the past 2 weeks and they tell me its unavailable. Thanks!

Last edited by PdaAddict; 12-12-2008 at 04:27 PM.
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  #13 (permalink)  
Old 12-12-2008, 04:37 PM
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Re: Back Order Status

My replacement was ordered the day of my post, and I received it last night. Build date is 11/24/08, brand new unit. Some subtle differences right out of the box include:
- there are holes stamped on the entire ear piece, not just the right side.
- the 'END' button side of the bottom is slightly lower than the screen.
- looks like it is a tighter fit between the keyboard slide and the top of the phone.

Haven't activated it yet, going to go to Ghost Armor and have them remove the skin from my old unit and move to the new unit. Then I will know about the heat issue when using multiple communication items.
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  #14 (permalink)  
Old 12-12-2008, 04:43 PM
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Re: Back Order Status

Quote:
Originally Posted by MILH0U5E View Post
My replacement was ordered the day of my post, and I received it last night. Build date is 11/24/08, brand new unit. Some subtle differences right out of the box include:
- there are holes stamped on the entire ear piece, not just the right side.
- the 'END' button side of the bottom is slightly lower than the screen.
- looks like it is a tighter fit between the keyboard slide and the top of the phone.

Haven't activated it yet, going to go to Ghost Armor and have them remove the skin from my old unit and move to the new unit. Then I will know about the heat issue when using multiple communication items.
What department did you call? Do you have the number? Thank you!
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  #15 (permalink)  
Old 12-12-2008, 04:54 PM
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Re: Back Order Status

just called retentions and got the same answer. It's out of stock call back next week.
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  #16 (permalink)  
Old 12-12-2008, 05:17 PM
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Re: Back Order Status

weird I have gotten 3 phones in the past 8 days. 1 for my pops and 2 for me
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  #17 (permalink)  
Old 12-12-2008, 05:30 PM
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Re: Back Order Status

can anyone please provide information on which department to call to get a replacement?
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