How long on back order?

[darren.wlsn1]

Originally Posted by str8bucs

Just off the phone with my rep and she says they are on BO until the 19th..... lucky I got mine when they first came out!

three stores in pa have them, one has 6.

[Magoo_215]

Where at in Pa, Im still waiting.

I called to have mine replaced on Sunday (12/14) and was told a new one would be sent out immediately and I'd be seeing it within 2-3 days... 5 tops. We'll see. The Best Buy near here has some new ones now too, though I'm not sure on the quantity.

[dowdow2007]

I work for sprint they were very popular christmas gifts sold out very quick, i dont believe most stores have them.. i believe we are expecting them Jan..... I have not recieved any emails of any glitches or problems with the TP only thing we have recieved is a email about the sprint tv, if you do not do the update when it prompts your tv wont work again and u will not get the prompt u have to call in and we email u the link to download it.

[Deimoss]

Originally Posted by dowdow2007

I work for sprint they were very popular christmas gifts sold out very quick, i dont believe most stores have them.. i believe we are expecting them Jan..... I have not recieved any emails of any glitches or problems with the TP only thing we have recieved is a email about the sprint tv, if you do not do the update when it prompts your tv wont work again and u will not get the prompt u have to call in and we email u the link to download it.

Do us a favor and request that updates and news about the Touch Pro be posted on the Touch Pro PowerDeck Page, It'd save everyone alot of time

[HTCFord]

I got mine the day they were available at Best Buy in October. Since then all my buttons stopped working. I took it into local Sprint store for replacement on 12/11. I called them today and they said it was backordered that was all they knew. I called *2 and tried to get more information but the guy said the same thing. They said they wouldn't downgrade me for a replacement but I might have to get something different because half of my features don't work. For instance I have to add a number into contacts to call someone because I can't use the phone buttons.

[PdaAddict]

Originally Posted by ShadowDrake

I called to have mine replaced on Sunday (12/14) and was told a new one would be sent out immediately and I'd be seeing it within 2-3 days... 5 tops. We'll see. The Best Buy near here has some new ones now too, though I'm not sure on the quantity.

Could you please provide the Sprint number you called? I was to do a replacement but they are telling me they can't place an order for me because their system would not allow since it's out of stock. Thanks

[emanuelrv]

Dear,

Thank you for contacting Sprint. I am happy to assist you regarding the
availability of HTC Touch Pro.

You can expect the HTC Touch Pro to be available within 7-10 business
days. After that, you can order the handset by contacting Telesales at
800-777-4681 or by visiting the nearest Sprint Store.

To locate a Sprint store near you, please visit http://www.sprintstorelocator.com.
As per the account type, while ordering the handset via Telesales, you
will have to make the up-front payment for the phone.

Thank you again for contacting us. We are here for you.

Sincerely,
Shane K.
Customer Service Specialist
Sprint

[lcbster]

Just got off the phone with sprints order department and she said early next week but then someone else said 1/19/09

[JuJu]

Originally Posted by ShadowDrake

I called to have mine replaced on Sunday (12/14) and was told a new one would be sent out immediately and I'd be seeing it within 2-3 days... 5 tops. We'll see. The Best Buy near here has some new ones now too, though I'm not sure on the quantity.

I did the same thing on Sunday, but they didn't have any idea when they would be in. Have they sent you a tracking number yet? I haven't gotten anything. I've called every evening thus far and still no word