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  #1 (permalink)  
Old 11-30-2008, 10:14 AM
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Shell32
I have never, EVER had WinMo crash on me until this phone. Anyone else getting random "Shell32.dll has encountered a problem and needs to close" errors?
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Old 11-30-2008, 10:52 AM
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Re: Shell32
check out this link, may be a fix for you. http://www.instant-registry-fixes.or...l32dll-errors/
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Old 11-30-2008, 11:33 AM
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Re: Shell32
*Whispers to Darren... psst, that's for PC's, lol*

Seriously though... need to know what major tweaks or programs have been installed that tamper with TouchFLO and other system files (like the custom EV/1X/Start icons, etc) to diagnose these.

Shell32.dll errors on WinMo phones is almost always the result of a botched or incompatible tweak/customization.
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Old 11-30-2008, 11:38 AM
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Re: Shell32
i didnt read the thread good i guess, sorry op. if your pc gets the error, i gotcha.
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Old 11-30-2008, 02:41 PM
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Re: Shell32
I've gotten this problem but only when I use ringtones from my SD card. I dont see how it is the cause but it is everytime. I just moved the ringtones to the phones memory and it doesnt do it anymore. I don't get it.
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Old 11-30-2008, 02:43 PM
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Re: Shell32
Shell32 crashes are generally related to the appearance of the phone resources.

Skinning, so to speak.

It should never happen more than a few times. If it is, there is probably a program or tweak that is screwing with your phone's theme.
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Old 11-30-2008, 03:11 PM
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Re: Shell32
so what would be the best way to troubleshoot this?
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Old 11-30-2008, 03:15 PM
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Re: Shell32
uninstall apps. that pertain to above advice till you find the culprit.
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Old 11-30-2008, 06:04 PM
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Re: Shell32
It crashed twice the first day I had it before any tweaks. Now, I've gotten one every other day since I got the phone last Tuesday. The weaks I have aren't anything serious. The first time it happened, it was in the camera app. The second time it happened, I was playing with the HTC Music app. There doesn't seem to be any rhyme or reason, but I'll keep watching it.
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Old 11-30-2008, 06:59 PM
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Re: Shell32
I can confirm that I get this with no apps loaded with and without VZW customizations. (Don't even ask how many times I've hard reset this phone in the last four days that I know this.)

I can repeat it consistently by trying to change my ring tones at: Settings>Sounds & notifications>notifications

When I press OK to exit, I get the error message, it thanks me for sending the info to MS (whether I send it or not), then it locks the phone.

I'm also getting it intermittently using Opera (both the stock and the mini version).

kal
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