11-23-2008, 11:38 AM
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Help cracked screen
Hey guys. I was out with my friends for a couple of hours and when I checked my phone to see the time the screen was cracked. My question is what do I do now? Ive head horror stories of the sprint insurance ppl ending out diamonds instead of tps. Any ideas? Thanks.
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11-23-2008, 11:40 AM
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Re: Help cracked screen
go exchange it in person at a sprint store.... they are all out of stock now i think but in a week check
__________________
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11-23-2008, 12:05 PM
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Re: Help cracked screen
Trade it in for a loaner phone until more TPs are in stock... Your accident does not constitute an emergency for Sprint...
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11-23-2008, 04:47 PM
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Re: Help cracked screen
does a cracked screen get covered under the 30 day trial? personally, i don't think it does nor would i think sprint would cover something like this. but beats me??
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Phone: HTC Evo
Service: Sprint Plan: R.I.P SERO 500 with TEP ; now on 1600 minute EPRP Family Plan with TEP on 3 lines
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11-23-2008, 04:54 PM
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Re: Help cracked screen
It really shouldn't be covered, but it all depends on who you talk to when it comes down to customer reps.
__________________
Sprint SERO Premier
 Myn's 2.2 RLS3 Netarchy-toastmod-4.21-bfs-bfq-havs-more-smartass-universal (More Aggressive Undervolting) //// Testing Ziggy471Kernel-EVO-update_signed-11052010-1609
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11-23-2008, 05:51 PM
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Re: Help cracked screen
how'd you crack it? i mean, if you can prove that the phone just mysteriously went *poof* and it cracked, then yes, sprint will cover it. otherwise, no.
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11-23-2008, 06:18 PM
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Re: Help cracked screen
I dont know how I cracked it. I had it in the case on my belt when I went to eat with friends. Went to check the time a bit later and the screen was cracked.
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