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Re: Just dropped my touch pro and scratched it. How can I get it replaced?
OUCH! I've done that before minus the stepping on it.
Run it over with the car! then file the insurance claim.
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Re: Just dropped my touch pro and scratched it. How can I get it replaced?
lol nice TEP get a new replacement get refund $50 from sprint. I do that don't put your phone on your lap I put on my center console.
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Sprint: SPH-460-->SPH-A660-->PPC-6700--> PPC-6800--> Touch Pro-->Touch Pro2(retired)
Switched to Android on June 26, 2011 -Current device: HTC EVO3D |
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Re: Just dropped my touch pro and scratched it. How can I get it replaced?
if it always happens, why havent you learned by now? i did the same thing once. but i learned and now i always put it into the center console after calls. keep the phone and use it as a reminder to put the phone in a safe place, maybe then you can train yourself
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Re: Just dropped my touch pro and scratched it. How can I get it replaced?
TEP is supposed to cover damage from normal wear and tear w/o going through Asurion ($50 deductible). At least that's what their brochures say, but YMMV.
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Re: Just dropped my touch pro and scratched it. How can I get it replaced?
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Anyhow, what's the best way to go about it? Asurion and pay the $50 or what? I was thinking about trying to flash a new rom onto it and unplugging the usb cable when it reached 50%. By doing that, I'm sure it wont load windows |
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Re: Just dropped my touch pro and scratched it. How can I get it replaced?
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i personally avoid Asurion because id rather deal with Sprint. if you have the premium insurance and the phone is in more than 2 pieces, they will order you a replacement in the store. they generally order a refurbished model as a replacement, but due to the very recent release of the phone and the low availability of it, there a good chance of getting a new one as a replacement. i have gotten new ones a few times. |
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Re: Just dropped my touch pro and scratched it. How can I get it replaced?
the $50 is a deductible that you have to pay when you go through Asurion. works the same way as car insurance.....they will fix the $XXXXX amount in damages but you need to pay whatever your deductible is.
btw....if you go through the Sprint store, there is no deductible |
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Re: Just dropped my touch pro and scratched it. How can I get it replaced?
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