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Old 11-17-2008, 05:52 AM
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Touch Pro abruptly stopped working; won't boot.

So here's a peculiar incident:
I have a CDMA TP with a stock ROM and a few basic apps I gathered from these forums and others. I've had it for less than a week.
Tonite, I went to check my text messages. Suddenly, the screen went black and the phone stopped responding. After pressing the power button and fiddling with the keys, I pulled out the stylus and did a soft reset. No response. Confused by this, I tried again, but still nothing. I removed the battery, and turned the phone back on. It froze at the "Touch Pro" screen with the rom/radio/etc info at the bottom. After repeating this a few times I decided to do a hard reset. So, I turn the device on and perform the hard reset. By this point the TP is only turning on SOME TIMES, and I have to take the battery out and put it back in often just to get it to start successfully. So, I finally get the device to boot up and it starts to configure WinMo. Suddenly, while configuring, it freezes. Now I try to turn it back on, and nothing happens.
Basically the device is stuck like this, shifting between not turning on at all and turning on but freezing at the "Touch Pro" screen.

So, my question is, what the heck is going on here? Has anyone else had this problem, or does this sound familiar to anyone? Any help would be greatly, greatly appreciated.

p.s. Yes, the battery is fully charged. :P
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Old 11-17-2008, 02:11 PM
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Re: Touch Pro abruptly stopped working; won't boot.

Sounds like a defective unit.

A trip to the Sprint store to replace it should resolve your issues.
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Old 11-17-2008, 02:19 PM
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Re: Touch Pro abruptly stopped working; won't boot.

Go pick up a new one from sprint, like freeza said it sounds defective.
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