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Old 11-10-2008, 11:17 PM
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Line/Dead Pixels In Screen

I ve had my touch pro for about 4 days, and it seems like the bar from the AIM messenger burned into my screen. There is a permanent line going vertical on my screen from when I ran it in landscape mode. Even after restarting and doing a hard reset it will not go away. Anyone else experience this? I took it back to sprint they said they would order me a new one, but i kinda dont want a new one if the next one will do the same thing. Think they released em too early?
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Old 11-10-2008, 11:44 PM
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Re: Line/Dead Pixels In Screen

Pics?
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Old 11-11-2008, 12:39 AM
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Re: Line/Dead Pixels In Screen

when i take the screen shot the line going thru the phone does not appear
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Old 11-11-2008, 12:48 AM
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Re: Line/Dead Pixels In Screen

Quote:
Originally Posted by Furystryfe View Post
when i take the screen shot the line going thru the phone does not appear
I think he meant to take a picture of your phone with a camera so we can see exactly what you are talking about. I am also interested.
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Old 11-11-2008, 01:22 AM
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Re: Line/Dead Pixels In Screen

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Old 11-11-2008, 01:34 AM
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Re: Line/Dead Pixels In Screen

Quote:
Originally Posted by esqueue View Post
I think he meant to take a picture of your phone with a camera so we can see exactly what you are talking about. I am also interested.
any thoughts?
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Old 11-11-2008, 01:51 AM
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Re: Line/Dead Pixels In Screen

not good at all.....send it back for an exchange.

You could try a hard reset just to make sure it has nothing to do with tweaks..etc., but I really think it is a hardware issue with the screen.
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Old 11-11-2008, 01:59 AM
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Re: Line/Dead Pixels In Screen

ya that is definitely a hardware issue.
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Old 11-11-2008, 02:08 AM
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Re: Line/Dead Pixels In Screen

I've seen the retention issue on desktop and video LCDs but not on a phone. It looks like an embossed edge of the bar is retained rather than a solid area. Sometimes a batch of LCDs will have this problem so one device may have the issue while another doesn't.
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Old 11-14-2008, 11:31 PM
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Re: Line/Dead Pixels In Screen

Crazy thing is, it is getting worse and worse now lol. Sprint giving me BS about not having any in stock because its new and the warehouse is on back order. I ve been waiting a week for my replacement
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