Data Connection Help

youthmanron · #1 (**permalink**) 11-08-2008, 04:52 PM

I Just got mine yesterday and every thing worked but know I can not connect to the Internet or weather but the phone does work any Ideas

mattwwb · #2 (**permalink**) 11-08-2008, 06:58 PM

Ditto that, I have the same problem!!!

zagguru · #3 (**permalink**) 11-08-2008, 07:32 PM

hehe, i have the same exact problem, i called the sprint and after an hour of troubleshooting nothing work, they told me to go to the sprint store and have it exchange, i havent gone yet though

**GoodThings2Life** · #4 (**permalink**) 11-08-2008, 08:33 PM

Here's how you can fix this on your own...

1. Save this file somewhere convenient, like your Desktop or My Documents.
2. Connect your phone to your computer using your USB cable.
3. When ActiveSync pops up, let it do its thing, and then click the "Explore" button on the toolbar.
4. Copy the file (drag and drop usually works best) to the phone.
5. Disconnect the phone from the computer.
6. On the phone, go to Start > Programs > File Explorer.
7. Find the file on your phone (or My Documents or wherever you put it).
8. Tap on the program to run it. This utility will get your MSL code (you'll want to keep a record of this for future use).

Now, here's what to do with the code...

1. Open the phone dialer and dial ##3282# ... this will open the EPST tool.
2. Click Edit.
3. Type in your MSL code from above.
4. Select "Active Profile" in the list.
5. Click Menu, then Edit.
6. Change the value to "1" and click OK.
7. Click OK or Yes as prompted until the phone reboots.
8. Once the phone reboots, go to Start > Settings > System tab and click the Update Profile option.

If that doesn't fix it, you definitely need to take it in to the Sprint store, because something is definitely wrong with the phone's registration.

If the BAFMSL program complains about not having the .NET framework installed, install it using this installer (can follow the instructions above for installing it too).

mattwwb · #5 (**permalink**) 11-08-2008, 08:43 PM

GOT IT TO WORK VERY VERY EASY**** THANKS TO Re: Internet not working? Possible Fix!! post
here is what I did and it worked:
1) type in ##3282#,
2) Select Edit
3) enter MSL code (I got this number from CS)
4) select "active profile" and hit menu, then edit
5) set to 1 usin keyboard
Quote:
Originally Posted by rainfreak

Or ##3282# gets you directly into the Data settings, or at least that is what I did...

This worked for me as well by setting the profile from 0 to 1.

The hard part was starting 3 chat windows before someone would give me my MSL#.

Thanks to everyone who worked on this fix. Maybe this should be cleaned up and stickied.