PPCGeeks Forums HTC Arrive HTC HD2 HTC Thunderbolt HTC Touch Pro 2 HTC Evo 4G HTC Evo 3D Samsung Galaxy S II Motorola Droid X Apple iPhone Blackberry
Go Back   PPCGeeks > Windows Mobile > WM HTC Devices > HTC Touch Pro

Notices



Reply
 
LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old 11-03-2008, 09:35 PM
SkunkApe's Avatar
Regular 'Geeker
Offline
Pocket PC: HTC EVO
Carrier: Sprint
Location: Buffalo, NY
 
Join Date: Aug 2007
Posts: 345
Reputation: 415
SkunkApe is becoming a PPCGeeks regularSkunkApe is becoming a PPCGeeks regularSkunkApe is becoming a PPCGeeks regularSkunkApe is becoming a PPCGeeks regularSkunkApe is becoming a PPCGeeks regular
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
internet issues

did anybody have any issues connecting to the internet when they first got the phone. i can get on fine when using wifi, but if i try to connect to sprint i get an error saying "could not locate remote server"

anybody else get this?

i just turned the phone on prob 2 hours ago... so i don't know if it may be a time issue.
Reply With Quote
  #2 (permalink)  
Old 11-03-2008, 09:38 PM
Ele7eN's Avatar
PPCGeeks Regular
Offline
Pocket PC: Evo
Carrier: Sprint
 
Join Date: May 2008
Posts: 102
Reputation: 85
Ele7eN is becoming a great contributor
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: internet issues

EDIT: before you do the following, change your roaming options to sprint only

i think most of us have had this issue. here's how i fixed mine: start -> settings -> system tab -> Update Profile

you may need to do some other things, but you'll need your master unlock code for that.
Reply With Quote
This post has been thanked 1 times.
  #3 (permalink)  
Old 11-03-2008, 09:39 PM
tmz's Avatar
tmz
VIP Member
Offline
Pocket PC: HTC EVO & Pro2
Carrier: sprint
Location: Michigan
 
Join Date: Jan 2008
Posts: 2,194
Reputation: 6126
tmz is a trusted member of the communitytmz is a trusted member of the communitytmz is a trusted member of the communitytmz is a trusted member of the communitytmz is a trusted member of the communitytmz is a trusted member of the communitytmz is a trusted member of the communitytmz is a trusted member of the communitytmz is a trusted member of the communitytmz is a trusted member of the communitytmz is a trusted member of the community
Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
Re: internet issues

Did you try here ? Hope it Helps

Thanks T M Z

Internet not working? Possible Fixes!!
Reply With Quote
This post has been thanked 1 times.
  #4 (permalink)  
Old 11-03-2008, 09:41 PM
SkunkApe's Avatar
Regular 'Geeker
Offline
Pocket PC: HTC EVO
Carrier: Sprint
Threadstarter
Location: Buffalo, NY
 
Join Date: Aug 2007
Posts: 345
Reputation: 415
SkunkApe is becoming a PPCGeeks regularSkunkApe is becoming a PPCGeeks regularSkunkApe is becoming a PPCGeeks regularSkunkApe is becoming a PPCGeeks regularSkunkApe is becoming a PPCGeeks regular
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: internet issues

saying no profile update
Reply With Quote
  #5 (permalink)  
Old 11-03-2008, 09:44 PM
Ele7eN's Avatar
PPCGeeks Regular
Offline
Pocket PC: Evo
Carrier: Sprint
 
Join Date: May 2008
Posts: 102
Reputation: 85
Ele7eN is becoming a great contributor
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: internet issues

Quote:
Originally Posted by SkunkApe View Post
saying no profile update
i've heard some people say that it said that and still worked. if not, go to the thread posted above and follow the directions. you'll need to call sprint and ask for your master unlock code first. once you make that change, try the profile update again. make sure you change the roaming to sprint only as well.
Reply With Quote
This post has been thanked 1 times.
  #6 (permalink)  
Old 11-03-2008, 09:49 PM
SkunkApe's Avatar
Regular 'Geeker
Offline
Pocket PC: HTC EVO
Carrier: Sprint
Threadstarter
Location: Buffalo, NY
 
Join Date: Aug 2007
Posts: 345
Reputation: 415
SkunkApe is becoming a PPCGeeks regularSkunkApe is becoming a PPCGeeks regularSkunkApe is becoming a PPCGeeks regularSkunkApe is becoming a PPCGeeks regularSkunkApe is becoming a PPCGeeks regular
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: internet issues

whats the easiest way to get my MSL code? would any CS rep be able to give this to me?
Reply With Quote
  #7 (permalink)  
Old 11-03-2008, 09:51 PM
Ele7eN's Avatar
PPCGeeks Regular
Offline
Pocket PC: Evo
Carrier: Sprint
 
Join Date: May 2008
Posts: 102
Reputation: 85
Ele7eN is becoming a great contributor
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: internet issues

Quote:
Originally Posted by SkunkApe View Post
whats the easiest way to get my MSL code? would any CS rep be able to give this to me?
yes, and you may have to ask for the "master unlock code." i've asked for my msl and the rep has no idea, then i say master unlock code and they understand.
Reply With Quote
This post has been thanked 1 times.
  #8 (permalink)  
Old 11-03-2008, 09:53 PM
SkunkApe's Avatar
Regular 'Geeker
Offline
Pocket PC: HTC EVO
Carrier: Sprint
Threadstarter
Location: Buffalo, NY
 
Join Date: Aug 2007
Posts: 345
Reputation: 415
SkunkApe is becoming a PPCGeeks regularSkunkApe is becoming a PPCGeeks regularSkunkApe is becoming a PPCGeeks regularSkunkApe is becoming a PPCGeeks regularSkunkApe is becoming a PPCGeeks regular
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: internet issues

ahahaha yea i called and said msl and she said i would need to pay my early termination fee
Reply With Quote
  #9 (permalink)  
Old 11-03-2008, 09:55 PM
Ele7eN's Avatar
PPCGeeks Regular
Offline
Pocket PC: Evo
Carrier: Sprint
 
Join Date: May 2008
Posts: 102
Reputation: 85
Ele7eN is becoming a great contributor
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: internet issues

Quote:
Originally Posted by SkunkApe View Post
ahahaha yea i called and said msl and she said i would need to pay my early termination fee
they are so clueless.
Reply With Quote
  #10 (permalink)  
Old 11-03-2008, 09:57 PM
kaiguy's Avatar
PPCGeeks Regular
Offline
Pocket PC: Diamond
Carrier: Sprint
Location: SD, CA
 
Join Date: Sep 2006
Posts: 176
Reputation: 50
kaiguy is becoming a great contributor
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: internet issues

I was on the phone for about an hour today with Sprint trying to get this issue fixed until I saw the same link that TMZ posted earlier in this thread. While the lady was giving me instructions to do something else (that I knew wouldn't work), I followed the directions and it worked perfectly. I ended up telling her exactly what I did so she could not waste other people's time in the future. Thanks to Wideawake for that quick fix!
Reply With Quote
Reply

  PPCGeeks > Windows Mobile > WM HTC Devices > HTC Touch Pro

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


All times are GMT -4. The time now is 02:52 PM.


Powered by vBulletin® ©2000 - 2018, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO 3.6.0
©2012 - PPCGeeks.com