|
||||
Re: ugh! sprint telesales issues!
How much are you getting the phone for?
__________________
"THE HTC EVO LTE..........YES, IT'S A BEAST AND A HALF"
|
|
||||
Re: ugh! sprint telesales issues!
Quote:
The rep is dead wrong. I bought mine in a corporate sprint store yesterday. Call you local store directly and see if they have any in stock.
__________________
Two Evo's 3D's Running CleanROM 1.2 -8/12/11
BaseBand 0.97.10.0530 | PRI 1.16_003 | PRL 21080 |HWv002 Kernel 2.6.35.10-ck-gd351510dirtyziggy417@infectedrom If I helped you, please hit the button. |
|
||||
Re: ugh! sprint telesales issues!
did you charge to your account or pay directly? Our sprint store doesn't open here till 1p... still 55 mins to go!
|
|
||||
Re: ugh! sprint telesales issues!
Thats odd, unless you have a current balance on your account and adding the cost of the phone would put it over 500. Other than that and especially since you have done it before, I really don't see what the problem would be.
|
|
||||
Re: ugh! sprint telesales issues!
i think sprint dropped my spending limit after 2 years.(with good payment history) ive been with them for about 10 years now
|
|
||||
Re: ugh! sprint telesales issues!
Typically, most accounts with any spending limit does not have the ability to bill to the account. There are a few exceptions in these cases but the vast majority of customers with any spending limit do not have this ability. Also, it depends on the department for which you are speaking with. Most have the same ability but I have seen when some customers couldn't bill to the account in the store or through telesales yet retentions was able to work something out. Also, most people who are only approved for three lines or less do not have the ability to BTA. Again, there are some exceptions but these exceptions are usually customers who have had their account with good payment history and the credit review department will have removed or increased the customer spending limit as well as given the ability to BTA. Just because you have a $500.00 spending limit does not mean in any way that you automatically have the option to BTA. I hope this helps.
|
|
||||
Re: ugh! sprint telesales issues!
I called retentions and found out the new CEO changed the ability to BTA with an ASL. He said they used to be able to do it but the new CEO came in and changed a BUNCH of stuff! like extra minutes, free phones, etc... so don't be surprised if you call for something and don't get the services you used to. His name is Marvin and he was very helpful. Was unable to BTA but still helpful. He said when I can get to a point where I can pay with my credit card, he will knock off another $100, refund activation and shipping fees. So I'll be calling back in a few weeks. I just wanted my phone NOW! haha
PS My ASL used to be 200 but suddendly jumped to 500 for no apparent reason. He did tell me that once I pay on time for a year the SL will be removed and I can BTA then. That won't ever happen! I'm so bad about paying my bill on time! lol |
|
||||
Re: ugh! sprint telesales issues!
Quote:
|
|
|
|