Sprint Picturemail doesn't like .net 3.5!

[eenieMINI]

Originally Posted by eenieMINI

It's probably not the net 3.5.. Several of us Diamond users are having pic mail issues where our phones seem to wake up as if we are getting mail but nothing comes down..received picmail messages are in our inbox on the website though. Prior to Friday I had not had any issues and had made now changes to my phone .. same for my guy's TP.. Pic mail worked until Friday... both phones running almost identical software.

I take it back... 3.5 did seem to mess things up. I have picmail working on the Diamond and the Pro now... Same fix for slightly different problems. (Pro wouldn't send or receive, diamond would send but not receive).
Steps:
1. uninstall 3.5 and picturemail, soft reset.
2. go to epst ##3282# and edit/restore. soft reset.
3. Reinstall 3.5 I used the attached version. soft reset
4. Reinstall picmail update cab. soft reset
5. Start/settings/update profile. soft reset.
Might be overkill on soft reset but it I wasn't about to mess with what works. Picmail working fine on both devices since Saturday.

http://forum.ppcgeeks.com/attachment...8&d=1228010207

[CountryDevil]

Originally Posted by eenieMINI

I take it back... 3.5 did seem to mess things up. I have picmail working on the Diamond and the Pro now... Same fix for slightly different problems. (Pro wouldn't send or receive, diamond would send but not receive).
Steps:
1. uninstall 3.5 and picturemail, soft reset.
2. go to epst ##3282# and edit/restore. soft reset.
3. Reinstall 3.5 I used the attached version. soft reset
4. Reinstall picmail update cab. soft reset
5. Start/settings/update profile. soft reset.
Might be overkill on soft reset but it I wasn't about to mess with what works. Picmail working fine on both devices since Saturday.

Do the mesages that are sent go to the sent folder or stay in the inbox? Kind of like threaded SMS. I would think that the picmails sent should go to the sent folder, drafts to drafts and new to the inbox. Or at least that is the way I would expect it to be.

[DeputyStankus]

+1 for picmail not working on TP...

[itouch24]

do the method posted above.. corrected my issue as well !

[hotspace]

I had started a thread a few days ago about the "lagginess" of Sprint picture(less) messaging...my thread was closed. But this needs to be discussed and the issue needs to be solved.

The TP is perfect for me....my only complaint is the lack of a perfectly functioning picture mail app.

[DSGamer]

Originally Posted by itouch24

do the method posted above.. corrected my issue as well !

This helped me as well. Except I skipped the step of dialing the number into the phone.

[nausds]

Found a permanent REAL fix to everyones picture mail problem with the Touch Pro.

Spoke with Tier 2 or 3 tech support at Sprint who said that the size of the picture being sent was too big big to be received on other networks and even some other Sprint phones (makes sense).

Before taking your picture that you want to send go into the options of the picture (looks like a gear wheel or something).
Choose Advanced and then Resolution. I changed mine to Large (640X480) and the person I sent the picture to on Verizon received it within a few minutes.

Hope this helps.

[dahray02]

do you have Profiler installed...if so uninstall that, soft reset and it should work

[itouch24]

Originally Posted by nausds

Found a permanent REAL fix to everyones picture mail problem with the Touch Pro.

Spoke with Tier 2 or 3 tech support at Sprint who said that the size of the picture being sent was too big big to be received on other networks and even some other Sprint phones (makes sense).

Before taking your picture that you want to send go into the options of the picture (looks like a gear wheel or something).
Choose Advanced and then Resolution. I changed mine to Large (640X480) and the person I sent the picture to on Verizon received it within a few minutes.

Hope this helps.

i cant recall where the option is .. someone else might know... but u dont have to take the picture in small resolution .. u can take in high resolution and there is a setting in the phone that automatically adjusts all pictures that are sent to a certain resolution .. not the setting option u are talking about...


**************************************
just found it:

go to programs:
pictures and videos
menu/tools/options:
When sending pictures in email, pictures can be resized so that they transfer faster. use this picture size: large (640 x 480)
picture mail is part of the email app on WM....

now make your resolution in the camera settings high again .. take the picture .... and try and send the picture to your same verizon friend... if he gets then u know the above option is correct ... if he didnt get then maybe the above is strictly for email and not picmail... let us know... thanks

[pastert33]

Im having the same problem with pic mail not sending. I receive just fine but cannot send. I've got a pro. I've tried the net uninstall, pic mail uninstall, then reinstall but that did not work.