Keyboard Stopped Working
My keyboard stopped working. I did a hard reset and it didn't help it. It still doesn't work. I don't have the TEP on my account. I was wondering if I can add the TEP then send it back in. Do I have to wait a couple weeks before filing a claim if I do add it?
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Re: Keyboard Stopped Working
From Sprint's Website:
TEP enrollment options include: •TEP can be added within 30 days of activation or upgrade. • A Phone Repair Center can enroll you in TEP at the time of a paid in-store repair. • You can add TEP at the same time to 10 or more lines on the same account whenever you like. |
Re: Keyboard Stopped Working
Cool, thanks. If I send it in to get fixed, will they replace it with another TP. I love the form factor of the TP, and would hate if they give me a different phone.
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Re: Keyboard Stopped Working
Since you don't have TEP, I think you are going to have to pay to get your device fixed, upgrade to a new device, or purchase a replacement TP. You may be able to fix a dislodged ribbon cable yourself if you are adventurous. Here is a video tutorial that you may find helpful. There are many if this one is not clear for you.
Disassemble Touch Pro |
Re: Keyboard Stopped Working
So I won't be able to get tep then suffer without a keyboard for a month, then send it in on tep and say the keyboard stopped working?
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Re: Keyboard Stopped Working
Quote:
Did you miss Tinkerbell's post...? Quote:
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