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Old 12-24-2010, 01:24 AM
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Touch Screen Not Working

Hey everyone,

My touch screen has stopped working. I went snowboarding today and my pocket was damp. The phone works fine with MyMobiler and with the hard keys, but when I press the touch screen, the screen will flash black and then come back on. If I press hard or I hold it, the screen will go black and it won't come back on unless I press the power button.

Soft reset, and hard reset didn't help. I managed to do the hard reset with MyMobiler, but now after the hard reset it's asking me to align the screen, and I can't.

Physically there appears to be nothing wrong with the phone. But it must be something wrong with the screen since the functions of the phone work fine.

What should I do? Try and flash the stock Bell ROM, lock it, and bring it in? Do you have any methods of fixing touch screens that may have gotten wet?


Thanks.
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Old 12-24-2010, 10:22 AM
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Re: Touch Screen Not Working

Well... usually the rule of thumb with water is do NOT touch the device if it gets wet. Pull the battery, throw it in a bowl of rice for a day or two...

Otherwise, if you have insurance I would take it in. Definitely going to need to flash it back to stock, and undo HSPL...
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Old 12-24-2010, 05:57 PM
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Re: Touch Screen Not Working

Shouldn't be the battery though, because it works fine without the touch screen, right?

I'm not sure if I have coverage but I guess I'm going to have to take it in anyways.
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