Htc touch pro 2 from telus

duykhang · #1 (**permalink**) 07-30-2010, 01:47 PM

I got a TP2 bought from Telus, I unlocked it and I'm using a Rogers' sim voice plan. I want to switch back to Telus with they tested my imei and they said that my phone isn't compatible with their network... I bought it from one of their store. Do you guys think it may be a bug with their system?? When I switch my phone to CDMA mode I can still see their network...

**arrrghhh** · #2 (**permalink**) 07-30-2010, 01:56 PM

Quote:

Originally Posted by duykhang

I got a TP2 bought from Telus, I unlocked it and I'm using a Rogers' sim voice plan. I want to switch back to Telus with they tested my imei and they said that my phone isn't compatible with their network... I bought it from one of their store. Do you guys think it may be a bug with their system?? When I switch my phone to CDMA mode I can still see their network...

This sub-section of the forum is for the original TP, which was CDMA or GSM only. Couldn't switch between them.

Have you tried giving them your ESN? I thought the IMEI was a GSM only thing. Could be wrong tho.

duykhang · #3 (**permalink**) 07-30-2010, 02:35 PM

They scanned the bar code of my phone i dunno

**arrrghhh** · #4 (**permalink**) 07-30-2010, 02:37 PM

Quote:

Originally Posted by duykhang

They scanned the bar code of my phone i dunno

Hrm. Not sure what to tell you then... Especially since you bought it from them... try calling in and see if you get a different answer.