Asurion replacing TP with TP2

[jdansng]

I have TEP with Sprint and called yesterday for a replacement TP, they stated they were out of TPs and could backorder it for me. I asked for an alternative and the representative talked with the supervisor and sent me a NEW TP2 which arrived in the mail today. This won't last forever though! Only until their refurbished TP are back in stock again.

Edit:
Asurion is a bit slow on the tracking email, don't worry, they will send out tracking number eventually

[Rippa_MD]

And so it begins...

Lets do this before the TP refurbs are replenish.

Did they forget the whole $100 deductible policy and ask for $50 instead?

ps a couple of !! exclamation points !! beside your subject title will boost the post views exponentially lol

[BruceBanner]

what did you say is wrong with your phone? or is nothing wrong with it? do you have to send back your old phone?

[jdansng]

The deductable is YMMV I got 100 dollar.

[jdansng]

my phone had physical damage, so Sprint store won't look at it in store, anything that warrants you to replace you TP with Asurion allows u a shot at TP2

[dbotello1983]

CONFIRMED...I just got off the phone with a Asurion rep who is sending me a TP2 NIB....she said it wont last long though.....
edit:They offered a Hero as well but I'm sticking with my SERO $30 plan

[BruceBanner]

just tried, was only offered bb tour or treo pro....the rep would not budge on the tp2

[Skelator03]

sucks!

[lazydazed]

so we gotta pay $100 to get what others r sorta getting for free? i guess ill just wait for my magic call from my sprint tech...

any word on advanced exchange though?

[jdansng]

If you have a broken phone w/physical damage, they will charge you more for advance exchange, which was my case.. so go figure =p