My Pro is Acting Funny...

[BrianJ]

It has been running fine til a few days ago, I noticed that when I woke the screen up, it looks like static on the TV (white and black static that is) for half a second then it is fine. Restarted the phone and it worked fine... later I noticed when I turned the phone of a little strip of it stayed on (a line actually about 3/4 way down the screen) for about half a second then off. Another restart, later when I turned the screen off it stayed very very dim, restart again fixed it... see my drift, alot of random screen problems with it turning on and off. Just now my keyboard stopped working and I couldn't clear the new text message. Restart fixed the message but not the keyboard.

This is my second Pro after the keyboard went out on my old Pro about this time last year.

I don't have warranty on it, anyone have any ideas on how to fix it? Also any use taking it to Sprint? If not I will just have to limp it along til I get a new phone til next Auguest

Thanks,
Brian

[DMWagner]

Take your battery out and pinch your phone in the area of the space bar.

There is a cable under there that comes loose and you most likely can reseat it by pinching your phone.

[basilray]

Are you on a custom ROM? It almost sounds like part of the behavior could be attributed to a bad flash.

If the screen is going out, that wouldn't be terribly difficult to replace. I've done it on a few BlackBerries. There is probably a tear-down guide somewhere on here.

[fozmsu]

Originally Posted by BrianJ

It has been running fine til a few days ago, I noticed that when I woke the screen up, it looks like static on the TV (white and black static that is) for half a second then it is fine. Restarted the phone and it worked fine... later I noticed when I turned the phone of a little strip of it stayed on (a line actually about 3/4 way down the screen) for about half a second then off. Another restart, later when I turned the screen off it stayed very very dim, restart again fixed it... see my drift, alot of random screen problems with it turning on and off. Just now my keyboard stopped working and I couldn't clear the new text message. Restart fixed the message but not the keyboard.

This is my second Pro after the keyboard went out on my old Pro about this time last year.

I don't have warranty on it, anyone have any ideas on how to fix it? Also any use taking it to Sprint? If not I will just have to limp it along til I get a new phone til next Auguest

Thanks,
Brian

You say you're out of warranty, but do you have the insurance? If you do, Sprint will fix or replace it.

[BrianJ]

I am sorry, I meant to say that I don't have insurance on it. I am guessing it is out of warranty and was wondering if it would be worth taking it to Sprint at all if I didn't have warranty?

Oh, no custom Rom, stock sprint rom from the factory with a few mods here and there, nothing major and nothing changed in the last four months.

Brian

[fozmsu]

Originally Posted by BrianJ

I am sorry, I meant to say that I don't have insurance on it. I am guessing it is out of warranty and was wondering if it would be worth taking it to Sprint at all if I didn't have warranty?

Oh, no custom Rom, stock sprint rom from the factory with a few mods here and there, nothing major and nothing changed in the last four months.

Brian

It is definitly worth a try to take it in. What's the worst that could happen? All they could do is say no. I would give it a shot. You have nothing to lose.

[BrianJ]

Okay well the taking the battery out and squeezing it worked well to get my keyboard back working again! As for the other stuff, the phone has just been moody. Like taking a second or two to wake up or a good two seconds to turn off. Pull it out of my pocket 15 minutes later and wakes right up...

Might do a factory reset. I think you can do that on this phone right? Would anyone recommend that? Would doing a full reset mess anything up or open up any other issues? I know I would have to reinstall all of my programs, contacts, and put my music, pictures, all of that stuff back on but that isn't impossible to do.

Thanks,
Brian

[basilray]

Originally Posted by BrianJ

Okay well the taking the battery out and squeezing it worked well to get my keyboard back working again! As for the other stuff, the phone has just been moody. Like taking a second or two to wake up or a good two seconds to turn off. Pull it out of my pocket 15 minutes later and wakes right up...

Might do a factory reset. I think you can do that on this phone right? Would anyone recommend that? Would doing a full reset mess anything up or open up any other issues? I know I would have to reinstall all of my programs, contacts, and put my music, pictures, all of that stuff back on but that isn't impossible to do.

Thanks,
Brian

Hard reset won't have any negative impact, outside of the time you spend restoring data that you WILL BE BACKING UP (right?).

[DMWagner]

...and make sure to back up the storage card as well. If you have encryption turned on, which you should, all the data on the card will not be readable after a hard reset.

[BrianJ]

Don't have my microSD card encrypted... ummm maybe I should?

Yes I will attempt to back everything up, let me run it by yall to see if I missed anything. SyncMate on my Mac will have all of my contacts and calendar events but just incase I might do a PIM backup to my microSD card of contacts; pictures / music / that sorta media stuff is all already on the SD card... text messages can be wiped... programs, it is just a matter of making a list and reloading them.

Does that cover everything?

Brian

PS: What should I know about encrypting my microSD card? I assume that is what yall are talking about. I am sorry, I am into my phone just not as into as all of yall lol