PPCGeeks Forums HTC Arrive HTC HD2 HTC Thunderbolt HTC Touch Pro 2 HTC Evo 4G HTC Evo 3D Samsung Galaxy S II Motorola Droid X Apple iPhone Blackberry
Go Back   PPCGeeks > Windows Mobile > WM HTC Devices > HTC Touch Pro 2

Notices


Reply
 
LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old 12-01-2009, 12:36 AM
dave01978's Avatar
PPCGeeks Regular
Offline
Pocket PC: HTC Touch Pro 2
Carrier: Sprint
Location: IL
 
Join Date: Mar 2008
Posts: 242
Reputation: 150
dave01978 is keeping up the good workdave01978 is keeping up the good work
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
tp2 not compatible with older fair and flex plans?

ok so logged into my account with sprint and found my fair and flex family plan for 800 mins with my 4 lines, after discounts and tax is about 125ish, well log in and see that it shows my bill for $264.

Call them and say the tp2 is not compatible with that plan, I'm on hold with acct services right now, trying to see what we can do. but I might say good by to sprint after about i would say close to 10 years.

Anyone else have this happen?


they are having a manager call me tomorrow
__________________
Dave



Last edited by dave01978; 12-01-2009 at 12:42 AM.
Reply With Quote
  #2 (permalink)  
Old 12-01-2009, 01:35 AM
japper88's Avatar
SUPER GADGET ADDICT!!!
Offline
Pocket PC: Samsung GS2 Epic 4G Touch
Carrier: Sprint
Location: New York City
 
Join Date: Oct 2009
Posts: 1,507
Reputation: 2240
japper88 is a VIPjapper88 is a VIPjapper88 is a VIPjapper88 is a VIPjapper88 is a VIPjapper88 is a VIPjapper88 is a VIPjapper88 is a VIPjapper88 is a VIPjapper88 is a VIPjapper88 is a VIP
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: tp2 not compatible with older fair and flex plans?

They are lying to you. The TP2 is compatible with legacy plans (like F&F and the original SERO). Keep calling until someone helps you.
__________________


Please remember to THANK me if I helped you!
Reply With Quote
  #3 (permalink)  
Old 12-01-2009, 01:47 AM
BooDaddy's Avatar
Linux Administrator
Offline
Pocket PC: HTC Evo -- Rooted
Carrier: Sprint SERO Premium
Location: gigahype.net
 
Join Date: Sep 2007
Posts: 1,078
Reputation: 840
BooDaddy knows their stuffBooDaddy knows their stuffBooDaddy knows their stuffBooDaddy knows their stuffBooDaddy knows their stuffBooDaddy knows their stuffBooDaddy knows their stuff
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: tp2 not compatible with older fair and flex plans?

+1 on the lying. I am on a F&F500 Sero plan, and my local store just swapped my TP1 out for a new in the box TP2.
__________________

Yup, Thats the actual speeds I get from my 1U production server
If my posts have been helpful in any way, please click the "Thanks" button --------------------------------> ↓ ↓ ↓ ↓ ↓ ↓ ↓ ↓
Reply With Quote
  #4 (permalink)  
Old 12-01-2009, 02:16 AM
dunebuggydude11's Avatar
Regular 'Geeker
Offline
Pocket PC: Evo 4G
Carrier: Sprint
Location: Irvine
 
Join Date: May 2008
Posts: 281
Reputation: 530
dunebuggydude11 knows their stuffdunebuggydude11 knows their stuffdunebuggydude11 knows their stuffdunebuggydude11 knows their stuffdunebuggydude11 knows their stuffdunebuggydude11 knows their stuff
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: tp2 not compatible with older fair and flex plans?

same here. i have an old F&F 550 plan and i was able to upgrade fine.
__________________
Evo 4G - Gingerbread CM7 / Deck's 2.3.3
Reply With Quote
  #5 (permalink)  
Old 12-01-2009, 04:23 AM
WhiteBlazer01's Avatar
AWESOME VIP Member!!
Offline
Pocket PC: HTC Touch Pro 2 - SIM & HSPL unlocked
Carrier: Verizon
Location: So Cal
 
Join Date: Feb 2007
Posts: 1,531
Reputation: 975
WhiteBlazer01 knows their stuffWhiteBlazer01 knows their stuffWhiteBlazer01 knows their stuffWhiteBlazer01 knows their stuffWhiteBlazer01 knows their stuffWhiteBlazer01 knows their stuffWhiteBlazer01 knows their stuffWhiteBlazer01 knows their stuff
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: tp2 not compatible with older fair and flex plans?

I hate it when salespeople don't know what they are talking about and are too careless to help. On the phone or in a retail store. Seems like job requirements are attendance and "fare and moderit nawlidge of talkeeng in Enlish" Grrrr.....
__________________
Reply With Quote
  #6 (permalink)  
Old 12-01-2009, 08:41 AM
meechieervin's Avatar
PPCGeeks Regular
Offline
Pocket PC: touch pro
Carrier: sprint
 
Join Date: Nov 2007
Posts: 218
Reputation: 191
meechieervin is keeping up the good workmeechieervin is keeping up the good work
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: tp2 not compatible with older fair and flex plans?

Im on the sero also still same price
Reply With Quote
  #7 (permalink)  
Old 12-01-2009, 08:45 AM
SkunkApe's Avatar
Regular 'Geeker
Offline
Pocket PC: HTC EVO
Carrier: Sprint
Location: Buffalo, NY
 
Join Date: Aug 2007
Posts: 345
Reputation: 415
SkunkApe is becoming a PPCGeeks regularSkunkApe is becoming a PPCGeeks regularSkunkApe is becoming a PPCGeeks regularSkunkApe is becoming a PPCGeeks regularSkunkApe is becoming a PPCGeeks regular
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: tp2 not compatible with older fair and flex plans?

same...never had my plan changed when i went to the TP2
__________________
Don't forget the button if myself or anybody helps you out
Reply With Quote
  #8 (permalink)  
Old 12-01-2009, 08:57 AM
aldamon's Avatar
Regular 'Geeker
Offline
Pocket PC: Optimus V
Carrier: Virgin Mobile
Location: Durham, NC
 
Join Date: Sep 2009
Posts: 299
Reputation: 300
aldamon is becoming a PPCGeeks regularaldamon is becoming a PPCGeeks regularaldamon is becoming a PPCGeeks regularaldamon is becoming a PPCGeeks regular
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: tp2 not compatible with older fair and flex plans?

F&F 300 here with a TP2.
Reply With Quote
  #9 (permalink)  
Old 12-01-2009, 08:59 AM
dave01978's Avatar
PPCGeeks Regular
Offline
Pocket PC: HTC Touch Pro 2
Carrier: Sprint
Threadstarter
Location: IL
 
Join Date: Mar 2008
Posts: 242
Reputation: 150
dave01978 is keeping up the good workdave01978 is keeping up the good work
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: tp2 not compatible with older fair and flex plans?

thats what i thought, and the killer was the rep said that was the only plan compatible with my plan. then go online and find it was changed was like wtf, they claimed it did it automatically (they show my phone is a hero) im not sure if that was part of the issue or not, but all i know is they better be able to put me back on my old plan,
Reply With Quote
  #10 (permalink)  
Old 12-01-2009, 09:30 AM
a_c_s's Avatar
Regular 'Geeker
Offline
Pocket PC: HTC Touch Pro 2
Carrier: Sprint
 
Join Date: Oct 2008
Posts: 366
Reputation: 215
a_c_s is keeping up the good worka_c_s is keeping up the good worka_c_s is keeping up the good work
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: tp2 not compatible with older fair and flex plans?

I have a plan from 2001 that I am still using with my TP2, but I was initially given the same story...I took the phone from the store and activated with a rep that knew what they were doing...it's not rocket science but some reps just don't know or care to try to help you...acct services should be able to fix it...the only issue could be loss of some legacy codes that no longer exist in the system if you had some old freebies...this has happened to me periodically over the years and it sucks...you lose a legacy code for something with no expiration, and it gets replaced by acct services after you put up a fight for what was rightfully yours, but EVERYTHING now has a one or two year expiration, so you can look forward to future fights with Sprint...really annoying...generally I don't let anyone outside acct services even touch my old plan anymore...I'm on the 2000min F&C for $85 from forever ago...
Reply With Quote
Reply

  PPCGeeks > Windows Mobile > WM HTC Devices > HTC Touch Pro 2

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


All times are GMT -4. The time now is 03:25 AM.


Powered by vBulletin® ©2000 - 2024, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO 3.6.0
©2012 - PPCGeeks.com