Help!! Sprint Touch Pro 2 problem sending email

JHComputerGuy · #1 (**permalink**) 12-01-2009, 03:21 AM

I hope someone sees this.. I have been trying to find the fix to this all day and night.. I have a Sprint Touch Pro 2 that is only a couple of months old and until today I was using my pop3 email just fine but now it can receive email and I get an error saying messages cannot be sent and to make sure that i have network coverage.. Did some searching and found out that it could be a problem with Windows Mobile 6.1..

http://www.microsoft.com/downloads/d...DisplayLang=en

Well, I tried the I tried the hot fix link WindowsMobile61-KB958639.msi it will not install the error " The patch is intended for WM 6.1....The attached device is 6.1 AKU 1.6.5.0

I have not idea what to do now.. I even tried to hard reset and it still will not send email or install the fix.. Tried Buttonboy fix and still not working.. HELP!!

constitutionalist · #2 (**permalink**) 12-01-2009, 03:37 AM

Quote:

Originally Posted by JHComputerGuy

I hope someone sees this.. I have been trying to find the fix to this all day and night.. I have a Sprint Touch Pro 2 that is only a couple of months old and until today I was using my pop3 email just fine but now it can receive email and I get an error saying messages cannot be sent and to make sure that i have network coverage.. Did some searching and found out that it could be a problem with Windows Mobile 6.1..

http://www.microsoft.com/downloads/d...DisplayLang=en

Well, I tried the I tried the hot fix link WindowsMobile61-KB958639.msi it will not install the error " The patch is intended for WM 6.1....The attached device is 6.1 AKU 1.6.5.0

I have not idea what to do now.. I even tried to hard reset and it still will not send email or install the fix.. Tried Buttonboy fix and still not working.. HELP!!

EXACTLY the problem I'm having on my Verizon TP2 as well. So... maybe this isn't a carrier problem (unless they're both being squirrelly). Looks like a WM prob though.

Beaudog · #3 (**permalink**) 12-02-2009, 12:23 PM

[QUOTE=JHComputerGuy;1376241] . . .but now it can receive email and I get an error saying messages cannot be sent and to make sure that i have network coverage...QUOTE]

I had the same problem. Here's what worked for me.

I called Sprint, explained the issue. (888-211-4727)
They "initialized" my e-mail account.
I deleted my account (on the TP2)
I created a new account (on the TP2)
No problems since,
Udgraded to MightyROM
Still no more problems . . .

If this works, please remember to hit "THANKS".

Good Luck,