Caller ID issues

HTC_nut · #1 (**permalink**) 09-13-2009, 10:26 AM

I used sprite backup from my TP1 contacts and installed them in my TP2, everything went fine, but now when somebody calls(who is on my contact list) it shows unknown. My outgoing calls have a 1- in front of them, is this normal? Although the numbers match, thier name is not showing up, any suggestions? Thanks!

**Dragon2** · #2 (**permalink**) 09-13-2009, 10:33 AM

Quote:

Originally Posted by HTC_nut

I used sprite backup from my TP1 contacts and installed them in my TP2, everything went fine, but now when somebody calls(who is on my contact list) it shows unknown. My incoming calls have a 1- in front of the incoming area codes, so Im guessing its not matching the contact number, thats why their name isnt showing. Not sure what to do, any suggestions?

easy way I save contacts is the PIM file in your device (file explorer)

go to file explorer and Copy the pim file on the device of the tp1, save it to your storage card, now every time you lose contacts or anything, you just copy that pim you have saved in Storage card, then rename the PIM in Device to PimTemp or something of that nature, now put that copy from the storage card in the device so now ya got a pim and a pimtemp.

soft reset, now your Device will read the PIM you copied from storage card and all the contacts from the original PIM are now there. Now just delete the PIMTEMP and your good to go..

Like I said. I have a copy of my desired contacs on my storage card, anytime I have to hard reset or anything, I just use this methoed.

HTC_nut · #3 (**permalink**) 09-13-2009, 10:45 AM

OK I just got a call, the number is an exact match in my contacts, with the area code in parenthesis, but the name still doesnt show up.

copperhuck · #4 (**permalink**) 09-25-2009, 04:42 PM

i am noticing the same issue.. can someone shed any light on why this is happening with the TP2 and never happened on TP

thanks

supdawg · #5 (**permalink**) 09-25-2009, 04:45 PM

I am having weird issues with my contacts as well,

Gesani · #6 (**permalink**) 09-25-2009, 05:25 PM

No problems with my caller I.D. I used PPCPimBackup to transfer my contacts over.

qwalls · #7 (**permalink**) 10-09-2009, 02:51 PM

Having the same caller ID issue. Contacts were synced over from Outlook 2002. Some names show up, and some don't. Even if I save the same number with and without the "1" in front, still the same issue. I have the same problem with text messages. Sometimes the name shows, and sometimes it doesn't. Not sure what the difference is between contacts that work and ones that don't.

qwalls · #8 (**permalink**) 10-10-2009, 09:57 AM

Too soon to tell, still testing, but turning off the automatic global calling may have resolved the issue.

BenC · #9 (**permalink**) 10-10-2009, 12:10 PM

Not an issue on my TP2, but it just showed up a couple of days ago on the TP1.

WTF · #10 (**permalink**) 10-10-2009, 12:54 PM

I think you made a mistake when you un-backed your contacts, Maybe try it over again???