Getting a new TP2 - what bad things to look for in a referb
 

My usb port stopped transmitting data, but it was still charging the phone. I went into a sprint store to have the local tech verify my conclusions suspecting a bad usb port, and when they could not figure out the issue they offered to exchange the phone for a referb for $35+Tax. I decided that it was a fair price and accepted.

Now I know that there have been issues with the usb ports, and oil marks on the screen. Is there anything else I should look for while I am in the 30 day warranty period?

I don't mind breaking out my voodoo skirt, and chicken bones. I want to make sure there are no hidden demons in the referb if possible.

Re: Getting a new TP2 - what bad things to look for in a referb
 

what do you mean it stopped sending data? it should work if it can charge :S
you sure it isn't your computers fault, like an active sync issue?

my phone seems to break active sync once in a while but works if i hard reset phone, not sure what happens but I toggle things on/off in registry so I'm not worried phone is broken, i think i just break it myself on accident :D Anyways if I need to access phone I connect to it via wifi anyways

my phone is refurb too, and i have no problems with it, not even sure why it was refurbed. everything on it works, well the keyboard is a bit of a problem on some letters, gets hard to press but since it's a real keyboard I can feel when it goes down so if it doesn't go down I press a bit harder

Re: Getting a new TP2 - what bad things to look for in a referb
 

the USB can stop transmitting data while being able to charge , it happend to me . the USB port on the device is shot . I bet when he plugs his device into his computer he gets a "This device can perform faster" error just as i did .


As far as refurbs go this is what i went over when i got mine before sending my old one back:

Main hardware keys (Call, endcall, windows key and back key, volume keys power keys) Check for FULL functionality and ensure the "Click" feel is felt . it should have some resistance when pressing the button .

If all was good there , i checkes hardware keyboard , simply opened a text and pressed each individual key

Then i checked USB port , i plugged it into my comp with the volume all the way up and plugged the USB cable into my device then jiggled the plug at the phones end and listened for the "boodump" sound from my comp when a USB device was removed . If i heard that i immediatly complained for another .

Hope that helps !

Re: Getting a new TP2 - what bad things to look for in a referb
 

well you might find that you could go through up to 20 different ones before finding one that works up to expectations.

Re: Getting a new TP2 - what bad things to look for in a referb
 

Yes I mean it stopped transmitting data over usb, and would still charge. It would not show up in the device manager, or active sync. I tried two computers, and three cables. The sprint techs could not get it to transmit any data either. So I guess that would be at least three computers and four cables.

Either way I have a new one coming now. So that point is moot.

I was just checking to see if there were any major known issues with the referbs besides the screen oil mark, usb, and now keyboard.

Re: Getting a new TP2 - what bad things to look for in a referb
 

Glad to know that. Care to share what I should be looking for?

Re: Getting a new TP2 - what bad things to look for in a referb
 

Thanks for the ideas.

Re: Getting a new TP2 - what bad things to look for in a referb
 

@eric12341 could be referring to @DaveTN and his soap opera in trying to get a acceptable refurb TP2. Dave deserved better.

http://forum.ppcgeeks.com/htc-touch-...days-over.html

Re: Getting a new TP2 - what bad things to look for in a referb
 

@steveo70 , thanks man. Yep, it was an ordeal that should have never happened. Although things are going well with my EVO, I chose not to renew my contract with Sprint because I feel that they are continually dropping the ball on existing customers and focusing more on building their numbers up. Sad

David

Re: Getting a new TP2 - what bad things to look for in a referb
 

@DaveTN come on over to Tmo.

Re: Getting a new TP2 - what bad things to look for in a referb
 

If I didnt have sero & 1000txts for $30 -23% Corp discount I would not be sticking with Sprint either. For the price I suffer service and customer support dysfunction.

Re: Getting a new TP2 - what bad things to look for in a referb
 

TP2 started dropping connections after a few seconds. Did a hard reset and took it in to local Sprint store. A quick check and they offered the $35 replacement deal.

I picked the new phone up Saturday. Very, very clean. Clear screen, USB working, all key working fine.

To me, this is a real bargain for an old TP2 that I got second hand. Staying with my $24 SERO!

Re: Getting a new TP2 - what bad things to look for in a referb
 

I got my new phone from UPS today. In the box was the sprint paper work. One thing I noticed on it was that they claim to be able to charge you another $125 for phones damaged beyond repair. As this was not talked about when the replacement was offered, I wonder if they can enforce it. Seems to change the terms of the agreement after it has been paid for. What defines beyond repair? Has anyone ever seen this acted upon?

I thought they removed All sero discounts last January? They removed mine.
Why 1000 texts and not unlimited on sero?

Sent from my SPH-D710 using PPCGeeks

Re: Getting a new TP2 - what bad things to look for in a referb
 

I got my refurbed TP2 from Sprint for $35 a few weeks ago. My touchscreen was giving me trouble (probably because I gave it a lot of trouble first :D). I love my SERO 500 with Pick 3 & Pick 2 in combination with Google Voice. I use Magicall to modify all calls I make to dial them through Google Voice (I haven't found anything comparable on Android).

BTW, I'm in Minneapolis, and have had great customer service and reception coverage with Sprint. Even if I paid full price for my phone and service, I don't think I'd complain much. Certainly with SERO + Google Voice (and other deals I've snagged over the years), I'm going to stick with Sprint for a long time.

I'm very happy with my TP2 right now and have no plans to upgrade. I picked up a refurbed Nook Color and put CM7.1 on it. Tethering that to my TP2 gives me a very good Android experience and so far has stifled my urge to upgrade my phone/plan with Sprint. I'm sure I'll end up on the SERO-P $50 plan one day, but not today. :)

Re: Getting a new TP2 - what bad things to look for in a referb
 

Google Voice Callback app Does just that!

Re: Getting a new TP2 - what bad things to look for in a referb
 

I still have my 25% discount on SERO. I think the reason is that usage on this phone is probably under the radar. It is my wife's phone and she uses primarly voice with some email. She travels out of the US and when outside the country, she uses a SIM provided by another company that has very low per minute charges. That is the primary reason she is keeping the TP2.

If they hadn't done away with the discounts on SERO, she would probably go to premium and look for a more modern dual mode phone. The problem is that, if we change the plan at all we will most likely lose the discount. That would more than double our monthly cost.

Re: Getting a new TP2 - what bad things to look for in a referb
 

Got the new phone, and everything seems to check out ok. Now I guess I just have to wait and see if they can fix the old phone I sent back, or if they try to charge me the $125 beyond repair fee that they are trying to seek in after the fact. I am hopeful that is only for extreme cases where the phone looks like it has been ran over by a tank.

Re: Getting a new TP2 - what bad things to look for in a referb
 

I went through 3 TP2s that I traded in at Sprint after losing the USB data connection. This is the most common flaw by far but not the worst. The power button will eventually die and some are very worn out on refurbs. Also, the hinges get worn out and eventually they seem to get "crunchy" when sliding shut. Look for one that is flat and with both sections sliding tight. Always check the left side gap. It should be as tight as right gap but they never are. As for the oil slick, just don't keep the phone in the bathroom during a 45 minute shower, don't subject it to rapid temp changes, and you'll be fine.