Flash will not progress past 0%

**boggsie** · #1 (**permalink**) 11-16-2011, 10:04 AM

This is certainly a new one for me.

Phone information:
Touch Pro 2 (Sprint)
Battery about 90% charged
Unlocked SPL-1.00 OliNex

Process:
Generally, when I flash I do it one of two ways. I either put the IMG file on SD card and flash that way, or I go into bootloader and flash via USB having manually put the phone into bootloader. I don't sync the phone with my desktop PC so I don't have activesync or WMDC installed.

In a little over two years with this phone, I've never had an issue.

Detail Scenario One - microUSB:
Unplug from USB and/or AC (result is the same with our without AC adapter)
Pull battery
Insert mSD card (I've full FAT32, not quick formatted three different cards) with RHODIMG.NBH.
Insert battery
Trigger bootloader (volume down + power)
Bootloader (tri color screen - SPL-1.00 OliNex) comes up
Immediately transitions to an all grey screen that reads

Loading ...

And then nothing else happens.

Detail Scenario Two - PC/USB:
unplug from AC / usb
Pull battery
remove microSD card
insert battery
Trigger bootloader (volume down + power)
Bootloader (tri color screen - SPL-1.00 OliNex) comes up
White part at bottom reads Serial
Plug into PC USB cable
White part at bottom changes to USB
Run "RUU_Rhodium_W_S2_Sprint_WWE_2.04.651.4_RS_2.32.00 WF" ROM installer - using something from HTC/Sprint to avoid issues with bad NBH or RomUpdateUtility
Next
Next
Update
Next
Next
PC screen updates to "Updating the ROM image on your PDA Phone" at 0%
Touch Pro 2 screen toggles to grey screen with 0% update progress
Nothing else happens ... some time later, the desktop PC updater flips out of update mode and walks through the flash recovery steps
the Touch Pro 2 screen stays at 0% until I pull the battery and start over.

Thoughts ?

Best regards,
-boggsie

EyeB · #2 (**permalink**) 11-16-2011, 10:36 AM

try removing your sd card and running the stock rom .exe on computer as admin

I said remove sd card because I was flashing stock before and left sd card in with another rom set to flash on it so it wouldnt flash stock since it went to sd first

**boggsie** · #3 (**permalink**) 11-16-2011, 11:36 AM

Quote:

Originally Posted by eyeb

try removing your sd card and running the stock rom .exe on computer as admin

I said remove sd card because I was flashing stock before and left sd card in with another rom set to flash on it so it wouldnt flash stock since it went to sd first

Yep, I could have done a better job of describing what I had done and this was definitely high on my list as I worked through the process of elimination.

Still searching and happy to entertain thoughts and possibilities.

Best regards,
-boggsie

**horndoctor** · #4 (**permalink**) 11-16-2011, 04:19 PM

Wirelessly posted (htc Pocket PC: Mozilla/4.0 (compatible; MSIE 6.0; Windows CE; IEMobile 8.12; MSIEMobile6.0) Sprint T7380)

Hmm...try running clear storage/hard reset with the rom you have on there first before you try to flash.
Have you tried running task 29 then go back to bootloader and try again?

**boggsie** · #5 (**permalink**) 11-16-2011, 04:54 PM

Quote:

Originally Posted by horndoctor

Wirelessly posted (htc Pocket PC: Mozilla/4.0 (compatible; MSIE 6.0; Windows CE; IEMobile 8.12; MSIEMobile6.0) Sprint T7380)

Hmm...try running clear storage/hard reset with the rom you have on there first before you try to flash.
Have you tried running task 29 then go back to bootloader and try again?

I tried the bootloader version of clear storage ... (Talk + End + Power) and the phone displays the screen, I press VolUp to restore, the screen quickly displays the restore process and then prompts VolUp to reboot ... no dice, still can't flash anything.

Challenge is, no flash will complete and ... well, lets say I can't get into Windows Mobile so I am stuck with what appears to be e fully functional bootloader, but for some reason, the phone will not accept a flash request ... even with a stock sprint / HTC RUU package.

Please keep the ideas coming. I've never heard of NOT being able to restore a phone as long as you can get to bootloader. Well, I can get to bootloader but I can't get anything to flash. Really, really strange.

Best regards,
-boggsie

**horndoctor** · #6 (**permalink**) 11-16-2011, 05:11 PM

Wirelessly posted (htc Pocket PC: Mozilla/4.0 (compatible; MSIE 6.0; Windows CE; IEMobile 8.12; MSIEMobile6.0) Sprint T7380)

Quote:

Originally Posted by boggsie

Quote:

Originally Posted by horndoctor

Wirelessly posted (htc Pocket PC: Mozilla/4.0 (compatible; MSIE 6.0; Windows CE; IEMobile 8.12; MSIEMobile6.0) Sprint T7380)

Hmm...try running clear storage/hard reset with the rom you have on there first before you try to flash.
Have you tried running task 29 then go back to bootloader and try again?

I tried the bootloader version of clear storage ... (Talk + End + Power) and the phone displays the screen, I press VolUp to restore, the screen quickly displays the restore process and then prompts VolUp to reboot ... no dice, still can't flash anything.

Challenge is, no flash will complete and ... well, lets say I can't get into Windows Mobile so I am stuck with what appears to be e fully functional bootloader, but for some reason, the phone will not accept a flash request ... even with a stock sprint / HTC RUU package.

Please keep the ideas coming. I've never heard of NOT being able to restore a phone as long as you can get to bootloader. Well, I can get to bootloader but I can't get anything to flash. Really, really strange.

Best regards,
-boggsie

How about running task 29?

You say you can't boot up? I guess you've already done task 29 and that's why?
If you could boot into WinMo I would suggest installing WMDC and syncing then run the shipped exe rom and flash that way.
Maybe try a different PC?

Weird.

**boggsie** · #7 (**permalink**) 11-16-2011, 05:39 PM

Quote:

Originally Posted by horndoctor

Wirelessly posted (htc Pocket PC: Mozilla/4.0 (compatible; MSIE 6.0; Windows CE; IEMobile 8.12; MSIEMobile6.0) Sprint T7380)

How about running task 29?

You say you can't boot up? I guess you've already done task 29 and that's why?
If you could boot into WinMo I would suggest installing WMDC and syncing then run the shipped exe rom and flash that way.
Maybe try a different PC?

Weird.

hmm ... different PC, wouldn't hurt to try, I guess.

and Task29, yep, tried ... problem being that no matter what I attempt, when a PC based flash is involved, the grey percentage screen pops and is stuck at 0%.

Best regards,
-boggsie