Lost Bluetooth after Google Sync experiment

JimSmith94 · #1 (**permalink**) 09-10-2010, 12:46 AM

I set up Google Sync to sync my phone's contacts (with pictures) and calendar to Google. It worked great, and I would have kept it, but I need to use Microsoft Exchange Server for work, and the phone will only work with one Exchange Server.

I deleted the Outlook account on my phone to break the Google Sync connection. The first weirdness I noticed was that although WMDC and MyMobiler were connected, the phone showed the Ev symbol and WMDC wasn't synchronizing.

I rebooted, trying to fix that and haven't been able to start Bluetooth since. Comm Manager says, "Can't turn on Bluetooth", and Bluetooth in All Settings says, "Error in loading the Bluetooth stack (0x1)."

I have soft reset, pulled the battery for five minutes, removed the microSD card, and still no go. Any ideas before I (gulp!) hard reset?

**horndoctor** · #2 (**permalink**) 09-10-2010, 01:23 AM

Wirelessly posted (htc Pocket PC: Mozilla/4.0 (compatible; MSIE 6.0; Windows CE; IEMobile 8.12; MSIEMobile6.0) Sprint T7380)

I say hard reset.

JimSmith94 · #3 (**permalink**) 09-10-2010, 08:03 AM

Any other ideas before I do the dreaded hard reset? [-o<

JimSmith94 · #4 (**permalink**) 09-10-2010, 09:49 AM

From all of the searches I did, removing the card was the only solution that worked for one guy. That didn't work for me, so I bit the bullet and hard reset.

Bluetooth is working again, but I would caution anyone about using Google Sync and then removing the Outlook account that it creates. That may not have caused the problem, but be prepared to hard reset if it does.

JimSmith94 · #5 (**permalink**) 09-10-2010, 03:55 PM

Well, now I don't think it was Google Sync after all. I installed a few CABs, rebooted, installed a few more, rebooted, etc. Three times so far, when I rebooted Bluetooth didn't load. Only once have I been able to uninstall what I installed between reboots and have Bluetooth start. I've had to hard reset twice and start all over again.

The CABs I successfully uninstalled were battery management CABs, but I'm still not convinced that they were the cause. I'm leaning toward a hardware problem, which other people have had, but it's not consistent.

Does anyone have any other suggestions of how to narrow down the problem?

**horndoctor** · #6 (**permalink**) 09-11-2010, 02:46 AM

Wirelessly posted (htc Pocket PC: Mozilla/4.0 (compatible; MSIE 6.0; Windows CE; IEMobile 8.12; MSIEMobile6.0) Sprint T7380)

Sounds like you're on the right track.

You should find the app/cab that caused your issue eventually. Maybe you could narrow it down considering which apps/tweaks may use or tweak bluetooth. Good Luck!

JimSmith94 · #7 (**permalink**) 09-11-2010, 12:26 PM

So far I haven't found any consistency, which makes me lean more to a hardware problem. I install a few things, reboot, and repeat. When I find a batch that seems to cause the problem, I hard reset and start again. Once it did it again before I got to that point, and another time those same apps installed fine and another batch further on caused it.

Before this problem surfaced, the last CAB I had installed was on the 6th, and I had rebooted a few times between then and when I tried Google Sync. I'm wondering if a hardware problem would only show up on random reboots.