PPCGeeks Forums HTC Arrive HTC HD2 HTC Thunderbolt HTC Touch Pro 2 HTC Evo 4G HTC Evo 3D Samsung Galaxy S II Motorola Droid X Apple iPhone Blackberry
Go Back   PPCGeeks > Windows Mobile > WM HTC Devices > HTC Touch Pro 2
Register Community Search

Notices


Reply
 
LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old 04-09-2010, 05:49 PM
bones20's Avatar
PPCGeeks Regular
Offline
Pocket PC: Touch Pro 2
Carrier: sprint
 
Join Date: Jun 2008
Posts: 171
Reputation: 60
bones20 is becoming a great contributor
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Sprint Total Equipment Protection (TEP) = ERP + ESRP

http://www1.sprintpcs.com/explore/ue...mentProtection

TEP = ERP (3$) + ESRP(4$)
where ------------->
ERP = Equipment Replacement Program (http://www.nextel.com/assets/pdfs/en...3-2024_TEP.pdf)
ESRP = Equipment Service and Repair Program (http://www.nextel.com/assets/pdfs/en...-2024_ESRP.pdf)

Now the question:
The phone is already warranty covered for 1 year against manufacturing and malfunction defects. An additional warranty of 1 year is covered by the credit card used for purchase. So the phone is effectively covered for 2 years. In this case, why not just get the ERP for 3$ rather than full TEP for 7$?

The only benefits I see of ESRP are:
1. Immediate repair without having to mail it to HTC or arrange for a temp phone.
2. Enables eligibility for coverage after 2 years if you continue (Which again can be purchased from credit card)
3. The Credit card coverage is only 400$ (phone price is 600$) (thanks austin).

Does anybody see any other reasons to purchase ESRP?

***EDIT: Went to Sprint store to clarify. All I mentioned above is correct. You just need the ERP to sleep peacefully. The benefits of ESRP over warranty are also just the ones I mentioned above. Its a personal decision of whether it is worth 36$/year (If you remove ESRP, ERP alone is 4$).

thanks!

Last edited by bones20; 04-09-2010 at 11:26 PM.
Reply With Quote
  #2 (permalink)  
Old 04-09-2010, 05:57 PM
cd85233's Avatar
PPCGeeks Regular
Offline
Pocket PC: Touch Pro 2
Carrier: Sprint
Location: Arizona
 
Join Date: Nov 2007
Posts: 147
Reputation: 80
cd85233 is becoming a great contributor
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Sprint Total Equipment Protection (TEP) = ERP + ESRP

Doesn't ESRP let you take it to a store and have it fixed there without paying out of pocket?
Reply With Quote
  #3 (permalink)  
Old 04-09-2010, 06:35 PM
bones20's Avatar
PPCGeeks Regular
Offline
Pocket PC: Touch Pro 2
Carrier: sprint
Threadstarter
 
Join Date: Jun 2008
Posts: 171
Reputation: 60
bones20 is becoming a great contributor
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Sprint Total Equipment Protection (TEP) = ERP + ESRP

Quote:
Originally Posted by cd85233 View Post
Doesn't ESRP let you take it to a store and have it fixed there without paying out of pocket?
If there is something wrong with the device, HTC provides full warranty for it.
Reply With Quote
  #4 (permalink)  
Old 04-09-2010, 07:06 PM
parousia15's Avatar
PPCGeeks Regular
Offline
Pocket PC: Evo 4G
Carrier: Sprint
 
Join Date: Mar 2010
Posts: 102
Reputation: 170
parousia15 is keeping up the good workparousia15 is keeping up the good work
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Sprint Total Equipment Protection (TEP) = ERP + ESRP

There are a few other threads about the water damage indicator that were tripped without actual water damage. If that's present, HTC's warranty is void. I got both, just to be safe rather than sorry. Besides, you can cancel either one, at anytime without penalty.
Reply With Quote
  #5 (permalink)  
Old 04-09-2010, 07:11 PM
bones20's Avatar
PPCGeeks Regular
Offline
Pocket PC: Touch Pro 2
Carrier: sprint
Threadstarter
 
Join Date: Jun 2008
Posts: 171
Reputation: 60
bones20 is becoming a great contributor
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Sprint Total Equipment Protection (TEP) = ERP + ESRP

Quote:
Originally Posted by parousia15 View Post
There are a few other threads about the water damage indicator that were tripped without actual water damage. If that's present, HTC's warranty is void. I got both, just to be safe rather than sorry. Besides, you can cancel either one, at anytime without penalty.
Not sure if you understood the thread or if you read the PDFs. As a phone owner you would be concerned about 2 things:
1. Malfunction/Manufacturing defect
2. Damage due to mishandling (Water damage/physical damage/Lost/Stolen)

#1 is fully covered by warranty
#2 is covered by ERP.

ESRP is not needed. The only additional benefits ESRP provides over manufacturer warranty are:
1. Immediate repair without having to mail it to HTC or arrange for a temp phone.
2. Enables eligibility for coverage after 2 years if you continue (Which again can be purchased from credit card)

So my question is,
1. Is it(ESRP) worth it (50$/year)?
2. Did I miss if there are any other benefits to ESRP?
Reply With Quote
  #6 (permalink)  
Old 04-09-2010, 08:25 PM
austin420's Avatar
lt cmdr of a garbage scow
Offline
Pocket PC: epic 4g
Carrier: sprint
Location: kansas city mo
 
Join Date: Dec 2008
Posts: 2,450
Reputation: 4305
austin420 should be added to the payroll for their contributionsaustin420 should be added to the payroll for their contributionsaustin420 should be added to the payroll for their contributionsaustin420 should be added to the payroll for their contributionsaustin420 should be added to the payroll for their contributionsaustin420 should be added to the payroll for their contributionsaustin420 should be added to the payroll for their contributionsaustin420 should be added to the payroll for their contributionsaustin420 should be added to the payroll for their contributionsaustin420 should be added to the payroll for their contributionsaustin420 should be added to the payroll for their contributions
Mentioned: 30 Post(s)
Tagged: 0 Thread(s)
Re: Sprint Total Equipment Protection (TEP) = ERP + ESRP

of course its worth it. instant repair in store is invaluble. also, unless your buying the phone out right, it just shows up on your bill as equitment purchase. to the cc company, it just looks like your paying your phone bill. who among us has claimed a subsidized phone as a credit card warrented purchase. i dont think they would even give u that much, as the replacment phone would cost much more than the few hundred you originally paid for it.
Reply With Quote
  #7 (permalink)  
Old 04-09-2010, 08:27 PM
austin420's Avatar
lt cmdr of a garbage scow
Offline
Pocket PC: epic 4g
Carrier: sprint
Location: kansas city mo
 
Join Date: Dec 2008
Posts: 2,450
Reputation: 4305
austin420 should be added to the payroll for their contributionsaustin420 should be added to the payroll for their contributionsaustin420 should be added to the payroll for their contributionsaustin420 should be added to the payroll for their contributionsaustin420 should be added to the payroll for their contributionsaustin420 should be added to the payroll for their contributionsaustin420 should be added to the payroll for their contributionsaustin420 should be added to the payroll for their contributionsaustin420 should be added to the payroll for their contributionsaustin420 should be added to the payroll for their contributionsaustin420 should be added to the payroll for their contributions
Mentioned: 30 Post(s)
Tagged: 0 Thread(s)
Re: Sprint Total Equipment Protection (TEP) = ERP + ESRP

also, you know htc factory repairs are mailed to taiwan. if you wanna wait for international parcel post, thats your perogitive. personally, i dont have 6 to 8 weeks to wait.
Reply With Quote
  #8 (permalink)  
Old 04-09-2010, 08:39 PM
rushco's Avatar
Almost a VIP
Offline
Pocket PC: EVO
Carrier: Sprint
 
Join Date: Oct 2008
Posts: 950
Reputation: 1405
rushco is halfway to VIP status based on reprushco is halfway to VIP status based on reprushco is halfway to VIP status based on reprushco is halfway to VIP status based on reprushco is halfway to VIP status based on reprushco is halfway to VIP status based on reprushco is halfway to VIP status based on reprushco is halfway to VIP status based on reprushco is halfway to VIP status based on reprushco is halfway to VIP status based on rep
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Wirelessly posted (Opera/9.80 (J2ME/MIDP; Opera Mini/5.0.3521/1150; U; en) Presto/2.4.15)

Quote:
Originally Posted by austin420
also, you know htc factory repairs are mailed to taiwan. if you wanna wait for international parcel post, thats your perogitive. personally, i dont have 6 to 8 weeks to wait.
i hear the 9 year olds work pretty fast. 4-6 weeks now without your phone.
Reply With Quote
  #9 (permalink)  
Old 04-09-2010, 08:45 PM
austin420's Avatar
lt cmdr of a garbage scow
Offline
Pocket PC: epic 4g
Carrier: sprint
Location: kansas city mo
 
Join Date: Dec 2008
Posts: 2,450
Reputation: 4305
austin420 should be added to the payroll for their contributionsaustin420 should be added to the payroll for their contributionsaustin420 should be added to the payroll for their contributionsaustin420 should be added to the payroll for their contributionsaustin420 should be added to the payroll for their contributionsaustin420 should be added to the payroll for their contributionsaustin420 should be added to the payroll for their contributionsaustin420 should be added to the payroll for their contributionsaustin420 should be added to the payroll for their contributionsaustin420 should be added to the payroll for their contributionsaustin420 should be added to the payroll for their contributions
Mentioned: 30 Post(s)
Tagged: 0 Thread(s)
Re: Sprint Total Equipment Protection (TEP) = ERP + ESRP

yea. theyre on it.lol. really though, sending it to htc is 50/50. ive seen the horror stories of waiting 6 weeks just to have the ppc returned untouched because they deemed it user related.
Reply With Quote
  #10 (permalink)  
Old 04-09-2010, 08:54 PM
swak's Avatar
PPCGeeks Regular
Offline
Pocket PC: HTC TP2
Carrier: Sprint
 
Join Date: Jan 2010
Posts: 52
Reputation: 25
swak is just getting started
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Sprint Total Equipment Protection (TEP) = ERP + ESRP

The $4/mo ERP plan covers the loss of the phone so really thats all you need. Just have to pay the $100 deductale, have never done that but lossing this thing scares me most and you do have the 1 year warranty.

Last edited by swak; 04-09-2010 at 09:05 PM.
Reply With Quote
This post has been thanked 1 times.
Reply

  PPCGeeks > Windows Mobile > WM HTC Devices > HTC Touch Pro 2


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


All times are GMT -4. The time now is 08:00 PM.


Powered by vBulletin® ©2000 - 2024, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO 3.6.0
©2012 - PPCGeeks.com