Windows Mobile Device Center problem

Consigliere · #1 (**permalink**) 07-14-2010, 02:25 AM

Hey everyone, having some problems getting my TP2 connected to my Windows 7 desktop. I did a bit of searching before I posted this and didn't find any previous threads that had this problem..

Well when I connect my phone via the usb cord to the computer nothing happens. I get the option to use activesync (which win7 does not support) and disk drive along with the tethering option. Not even the disk drive option works. So I re-installed WMDS to no avail. It keeps telling me "Device driver software not successfully installed" Along with the following below it.. Unidentified Device....Device Unplugged.

I went ahead and tried to fix this with the Hardware and Device Troubleshooter, which didn't work either. Can anyone help me out here? This is really starting to suck lol. I checked and made sure all my windows updates were up to date too!

Thanks in advance to anyone that can help! =D>

**JDM_SOHC** · #2 (**permalink**) 07-14-2010, 02:32 AM

sounds like a driver problem... what I did when I had this issue was, enter bootloader, plugged my phone into my computer, and let me computer find the necessary drivers for it, than installed them... soft reset my phone, reconnected it to the computer, and WMDC picked it up right away... Are you on stock ROM..??

Consigliere · #3 (**permalink**) 07-14-2010, 02:54 AM

Yeah I'm on a stock rom. WinMo 6.5 and everything is updated. The computer won't even recognize that I'm plugging the cell in.

**JDM_SOHC** · #4 (**permalink**) 07-14-2010, 02:57 AM

Which is why I think it's a driver problem... Did you try a different USB port..??

Consigliere · #5 (**permalink**) 07-14-2010, 03:06 AM

I've tried them all, lol. My USB ports are working fine with USB memory sticks. I've even tried different cords.

**JDM_SOHC** · #6 (**permalink**) 07-14-2010, 03:09 AM

Ok so goto Start/Settings/Connections/USB to PC and see if "Enable faster data synchronization" is checked... If so uncheck it, than reconnect your phone...

**JDM_SOHC** · #7 (**permalink**) 07-14-2010, 03:12 AM

Some more things to try as well...

Consigliere · #8 (**permalink**) 07-14-2010, 03:25 AM

Yeah I've already unchecked that. And I've already been scouring all over the microsoft forums too lol. That's where I got the idea to delete all my activesync partnerships from previous computers.