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  #1 (permalink)  
Old 07-05-2010, 10:44 PM
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VZW TP2 locked, can't hard reset.
I woke up today and my phone was off. It said to enter my password no problem. i enter the password and nothing. So i was tried hard reset and it wont work. Im using the mr2 update from verizon. Is there another way to hard reset the tp2?
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Old 07-05-2010, 10:46 PM
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Re: VZW TP2 locked, can't hard reset.
what way did you try? im assuming the 3 finger trick?
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Old 07-05-2010, 10:48 PM
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Re: VZW TP2 locked, can't hard reset.
i tried the send and power button
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Old 07-05-2010, 10:49 PM
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Re: VZW TP2 locked, can't hard reset.
was the power off via removing the battery first?
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Old 07-05-2010, 10:55 PM
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Re: VZW TP2 locked, can't hard reset.
yes, i removed the batt
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Old 07-05-2010, 10:56 PM
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Re: VZW TP2 locked, can't hard reset.
like this? i notice dyou only mentioned the red and green keys. there is also the vol button.

1. With the device turned off, press and hold the VOLUME DOWN, TALK/SEND, and END/POWER buttons until you see this message on the screen.
Wiping user data/settings & any user installed applications... 1. Press VolUP to restore manufacturer default.2. Press VolDown to restore custom configuration.3. Press other keys to cancel.
2. Release the VOLUME DOWN, TALK/SEND, and END/POWER buttons.
3. Press the VOLUME UP button to restore the operating system to the factory default configuration, press the VOLUME DOWN button to restore the factory default configuration and remove any operator customization, or press any other button to cancel the reset.
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Old 07-05-2010, 11:03 PM
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Re: VZW TP2 locked, can't hard reset.
no i was using just the send and power. Thank you . I was about to pay the 5 dollars to myphone to erase everything.
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Old 07-05-2010, 11:09 PM
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Re: VZW TP2 locked, can't hard reset.
ya. verizons hardware is a little different than all the other ones. since the top button only makes it sleep, the procedure is a little different too. glad i could help!
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