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Old 05-04-2010, 12:18 PM
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Squaretrade Warranty

Many of you have mentioned warranty on phones, and I myself have a squaretrade warranty. I purchased mine when I got the TP2 on ebay. I paid for the FULL price of the phone which was $549.99, but I did however get the 8% Bing cashback so it was $44 cheaper.

However when I purchased the warranty it went off of purchase price. I think I also got a 20 or 30% off so my warranty was $48.99 for 2yrs. This does not include accidental coverage.

My plan states max coverage amount $549.99
Her is what it covers and doesn't below for those wanting to know......

WHAT IS COVERED:
  • Mechanical and electrical failures that occur during normal use of your item. Your item is covered for up to the full purchase price of your item (tax and shipping are excluded.
  • Some examples of covered issues include computer hard drive failures, iPod2 batteries that stop charging, cell phone keypads that get stuck, and digital camera sensor failures.

  • HOW THE COVERAGE WORKS:
  • Reimbursements: Often times, reimbursing you the full cost of the item is faster and more cost-effective. If your item's shippable, we will provide you with a pre-paid shipping label. We generally pay claims (minus the minimum postage fee for the label) within 3-5 business days of item receipt.
  • For items still covered by a manufacturer warranty at the time of claim: First, we will help you file a claim with your manufacturer.
    • If the manufacturer replaces or repairs your item, your SquareTrade Care Plan will cover your manufacturer repaired or replaced item.
    • If the manufacturer refuses to honor their warranty because they consider your item grey market or not purchased from an authorized retailer, we will still cover you.
If we decide to repair, here's how the coverage works:
  • For Shippable Items: We will give you a pre-paid shipping label (for laptops and TVs, we will mail you a shipping kit to ensure item safety). Once you've shipped your item to our service depot, we will repair it within 3-5 days and then ship it back to you at no cost to you. Laptops get express shipment both to and from our depot.
  • WHAT IS NOT COVERED: Refer to the details of the contract for the full list, but there are 5 notable exclusions to your coverage:
  • Product failures within the first 60 days: We don't cover items that are dead on arrival or that fail within the first 60 days.
  • Accidental damage: Unless Accidental Damage Protection is purchased, we don't cover items that are accidentally damaged - such as water damage, dropped iPods, and cracked laptop screens.
  • Accessories and Consumer replaceable parts: We don't cover accessories and parts that are meant to be replaced by the consumer, such as batteries and ink cartridges.
  • Software: We don't cover software issues, including software for computers, cell phones and PDAs.
  • Certain Types of Items: Items used in a commercial setting (e.g., an office printer) or older than five years (e.g., antique turntables) are not covered.
VALUE OF YOUR COVERAGE

The total value of your warranty is in most cases equal to the purchase price of your item. For every valid claim filed against your item for which we provide repair services, the total value of your coverage is reduced by the cost of the repair services rendered. In the event a valid claim is filed with us and repair costs are estimated to exceed the current value of your warranty - the balance of your warranty value will be offered instead.

  • For items bought outside of eBay: you need to have a copy of the item's receipt (with the purchase date and price) on file with SquareTrade before a claim can be processed. You can email or FAX a copy of your receipt at any time.
  • For items bought on eBay: SquareTrade keeps a copy of the eBay auction information in our records, so you do not need to submit a receipt at any time.
DEDUCTIBLES: There are no deductibles for standard contract issues. Claims made under Accidental Damage Protection coverage will incur a $50 deductible.

REFUND POLICY: We will provide you with a full refund if you cancel your Service Agreement within 60 days of the purchase of your item. If you choose to cancel your Service Agreement after the first 60 days, we will pro-rate your refund based on how much time has passed. You can also transfer your Service Agreement at no cost.
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Old 05-04-2010, 12:22 PM
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Re: Squaretrade Warranty

so basically your just telling us about how you got scammed into buying an extra warranty instead of just paying for Sprints, which does all the same stuff????
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Old 05-04-2010, 12:27 PM
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Re: Squaretrade Warranty

Thank you for sharing.
p.
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Old 05-04-2010, 01:36 PM
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Re: Squaretrade Warranty

op, thank you for sharing - looks like it works out to be cheaper than what Sprint offers (over 2 years) - hopefully, their service is good
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Old 05-04-2010, 01:44 PM
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Re: Squaretrade Warranty

Quote:
Originally Posted by boredandtattooed View Post
so basically your just telling us about how you got scammed into buying an extra warranty instead of just paying for Sprints, which does all the same stuff????
Umm....No

Sprint $7/month... 7 x 2= $140 for 2yrs plus a $50 deductible.

ST= $48.99 for 2yrs
DEDUCTIBLES: There are no deductibles for standard contract issues.

How do u figure? And no I dont have any accidental or lost/stolen added but I have never needed it.

Last edited by quickstang; 05-04-2010 at 01:47 PM.
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Old 05-04-2010, 03:10 PM
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Re: Squaretrade Warranty

Quote:
Originally Posted by quickstang View Post
Umm....No

Sprint $7/month... 7 x 2= $140 for 2yrs plus a $50 deductible.

ST= $48.99 for 2yrs
DEDUCTIBLES: There are no deductibles for standard contract issues.

How do u figure? And no I dont have any accidental or lost/stolen added but I have never needed it.
Actually it's:

Sprint $7/month... 7 x 24= $168 for 2yrs plus a $100 deductible.
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Old 05-04-2010, 03:21 PM
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Re: Squaretrade Warranty

Quote:
Originally Posted by quickstang View Post
Umm....No

Sprint $7/month... 7 x 2= $140 for 2yrs plus a $50 deductible.

ST= $48.99 for 2yrs
DEDUCTIBLES: There are no deductibles for standard contract issues.

How do u figure? And no I dont have any accidental or lost/stolen added but I have never needed it.
and all you need to do is drop it one time, get it wet, etc and have to pay full price for a new one for that to go right out the window.. And theres no deductables on Sprint for anything they can fix instore(just cant be damaged or waterlogged)..only deductable gets paid for damaged, lost,stolen, water logged. and technically i think you can get that converage ONly still,no acccidental(used to be able to) for $4 bucks a month

if your not gonna have accidental insurance on it, then why have it at all... you basically paid a 3rd party for an extended warranty is all.. so you bought something extra that the manufacturer technically already covers for a year anyways..

look, ill just say this.. if you dont drop the phone or ever lose it, or anything like that than yes, you made out and KUdos, good find on a good way to save some money.. i know quite a few people who buy off ebay.. so this may be a good option for buying, say sprint devices and activating them on Metro... now those people can have insurance as well it seems.. so actually, if you think about it like that, i stand corrected and its actually a good thing for alot of people..
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Old 05-04-2010, 03:24 PM
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Re: Squaretrade Warranty

Quote:
Originally Posted by JimSmith94 View Post
Actually it's:

Sprint $7/month... 7 x 24= $168 for 2yrs plus a $100 deductible.

You're right, I forgot the rest of my math.

I read on the site $50 So it's $100???

Equipment Replacement Program:
  • Insurance coverage for lost, stolen or physically damaged devices.
  • $50 non-refundable deductible applies per approved replacement
At least that is what I get from the site anyway.
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Old 05-04-2010, 03:28 PM
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Re: Squaretrade Warranty

My biggest thing was that they would give you the price you paid for the phone. They say that reimbursement is cheaper. That would mean $550.

They mentioned stuck keys.... I actually have one of those. Also if the phone just dies. Obviously that is only one instance, but you get my point.

We'll see once the year passes for MF warranty what happens.
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Old 05-04-2010, 03:49 PM
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Re: Squaretrade Warranty

Here's a link to an old post showing Asurion's price increase for replacements: ASURION TEP replacement program changes to $100 deductible
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