TP2 Can no longer make or receive calls! HELP! - Page 2

drnick5 · #11 (**permalink**) 05-03-2010, 02:57 PM

Ok, so I go into the sprint store and attempt to show the guy whats gong on with the phone. and wouldn't you know....its working! I tried it a few times and it worked each and every time (ugh!)

So, I guess at this point I'll have to wait for it to break again.... or hope it hold out until june so I can get an Evo. frustrating!

**nxtech3** · #12 (**permalink**) 05-05-2010, 10:03 AM

take it back to the sprint store,unless you have some denatured alcohol, or pure isopropyl. Take a headset jack, dip in the alcohol, and just run it in and out of the port a couple of times to clean it out. I see the Palms come in all the time and i have a pretty good track record on fixing them.

**nrfitchett4** · #13 (**permalink**) 05-05-2010, 10:26 AM

that was my first thought is that the headphone jack was stuck. do you use headphones with your phone (plugged)?

OKLABLACKKNIGHT · #14 (**permalink**) 05-06-2010, 01:39 AM

This is a known prblem with the phone. It has happened twice to two different phones. Sprint says it is cause by a short in the usb/charger port. The first time the tech new about the problem and exchanged it out for a new phone instantly. The second time earlier this week I sent my wife in as I just got out of the hospital. The tech didn't know what it was. It took a lot longer resets/reprogramming but finally ordered me a phone (refurbished I bet). But sprint knows about the problem.