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  #1 (permalink)  
Old 04-02-2010, 04:05 PM
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Win 7 64 Ultimate- WMDC not working

Windows Mobile Device Center will not detect my phone. Under the device manager the Microsoft Windows Mobile Remote Adapter has an exclamation point and states "This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)"

I have downloaded all the drivers and am looking for any input on resolving this issue.


Thanks.
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Old 04-02-2010, 09:50 PM
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Re: Win 7 64 Ultimate- WMDC not working

No one else is experiencing this issue?
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Old 04-02-2010, 10:20 PM
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Re: Win 7 64 Ultimate- WMDC not working

Nope. Maybe hard reset time?
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Old 04-02-2010, 10:27 PM
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Re: Win 7 64 Ultimate- WMDC not working

You should first download and install WMDC. Once done installing, you can hook up your phone. It should work.
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Old 04-03-2010, 07:45 AM
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Re: Win 7 64 Ultimate- WMDC not working

+1 on downloading WMDC and reinstalling it. I have Windows 7 (64bit) and no problems. Outlook 2010 beta (64bit) didn't work, but the 32bit version does. But I stopped syncing with outlook, I use gmail's calendar to save my appointments and contact on. This way I don't even have to sync with the laptop unless I want to sync between Quicken and Pocket Quicken.
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Old 04-03-2010, 08:51 AM
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Re: Win 7 64 Ultimate- WMDC not working

i use wmdc on my w7 32bit and its work. my friend using 64 bit i will ask them
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Old 04-03-2010, 09:39 AM
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Its been working for me on win7 ultimate x64 with no problems. Try reinstalling like the post above said.
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Old 04-03-2010, 11:37 AM
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Re: Win 7 64 Ultimate- WMDC not working

Do the following:

1) make sure you have admin access...

2) Go Start menu

3) Type "Services.msc" and hit enter

4) There are 2 services that begin with "Windows Mobile" right click them and restart them, one at a time.
5) Usually, the 1st one, "Windows Mobile-2003-basked device connectivity" has to be killed from the task manager.

That should get you back on the right path.
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Old 04-03-2010, 12:18 PM
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Re: Win 7 64 Ultimate- WMDC not working

Quote:
Originally Posted by wphend00 View Post
Do the following:

1) make sure you have admin access...

2) Go Start menu

3) Type "Services.msc" and hit enter

4) There are 2 services that begin with "Windows Mobile" right click them and restart them, one at a time.
5) Usually, the 1st one, "Windows Mobile-2003-basked device connectivity" has to be killed from the task manager.

That should get you back on the right path.


I actually just disabled the 2003 service all together & it resolved my issue. Thanks so much for pointing me in the right direction!
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Old 04-05-2010, 05:28 AM
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Re: Win 7 64 Ultimate- WMDC not working

Also allow Windows Update to look for drivers....I had this issue once and windows update installed new drivers for it....
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