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  #1 (permalink)  
Old 03-30-2010, 04:57 PM
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Email Download Issue

Has anyone experienced an issue with emails not downloading? A few weeks ago I went to download my emails and it failed to download all of them. I checked all my settings and what not and tried a few more times but it never downloaded everything and came up with a message saying all messages could not be downloaded after trying to download for awhile. I now have a new phone and the same issue is going on. Is it possible there is a corrupt email preventing it from downloading all older messages?
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Old 03-30-2010, 05:06 PM
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Re: Email Download Issue

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Originally Posted by wmichladiesman View Post
Has anyone experienced an issue with emails not downloading? A few weeks ago I went to download my emails and it failed to download all of them. I checked all my settings and what not and tried a few more times but it never downloaded everything and came up with a message saying all messages could not be downloaded after trying to download for awhile. I now have a new phone and the same issue is going on. Is it possible there is a corrupt email preventing it from downloading all older messages?

i thought you could only download a few days worth of emails?
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Old 04-01-2010, 12:05 AM
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Re: Email Download Issue

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Originally Posted by tool2269 View Post
i thought you could only download a few days worth of emails?
Nope, it depends on the option one selects. It can be set to download the last 3, 5, 7, or all.

Anyone have any clue on this?
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Old 04-01-2010, 01:17 AM
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Re: Email Download Issue

have you tried using Wifi only (disabling data connection), and then tring to get your mail
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Old 04-03-2010, 12:17 PM
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Re: Email Download Issue

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Originally Posted by Padron26 View Post
have you tried using Wifi only (disabling data connection), and then tring to get your mail
I just tried using Wifi, unfortunately it still did not download everything.
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Old 04-03-2010, 12:23 PM
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Re: Email Download Issue

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Originally Posted by wmichladiesman View Post
I just tried using Wifi, unfortunately it still did not download everything.
yea thats weird. i remember once i accidently chose download all. i had 1800 emails. worst time
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Old 04-03-2010, 12:37 PM
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Maybe there is a limit to how much can be downloaded in the main inbox. Maybe use a regular pc and access your email inbox and move some older emails into another folder to remove some from the main inbox. Then try again.
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Old 04-03-2010, 02:46 PM
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Re: Email Download Issue

I have almost the opposite problem. I have 2 yahoo accounts & for some reason one will occassionally download all my emails even though it is set for 7 days. Its about 900 emails so my ppc slows to a crawl while doing it. Funny thing is my Touch Pro did it for exactly the same account as my Touch Pro 2 does. It just seems like a glitch with the yahoo servers for that particular account. Is your email a yahoo account?
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Old 04-04-2010, 01:20 AM
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Re: Email Download Issue

i had a problem like this about a month ago, after a hard reset i would set up yahoo 1 for personal and 1 work. and i would get a email before i would even hit the send receive button. it was some microsoft email. i didn't have msmyphone installed.
and i would look on my pc for the email threw yahoo and it wasn't there even though it was on my phone. i still don't know what it was.

but around this same time i had data connection (speed) issues
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Old 04-04-2010, 01:24 AM
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Re: Email Download Issue

everybody gets that one email. ive never left it there long enough to see if it shows up in the inbox on a pc.
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