Won't let me put in domain name

[galingula]

Resetting up sync after todays new Sprint Rom.

On my outlook account it won't let me fill in my domain. I don't get it. I fill everything else in, and during the sync it asks for a password but the domain box is greyed out. During the account set up the domain box is there, it is NOT grey, but won't let me put anthing in there

[diego_starr]

I'm having the same issue. Everything worked will in 6.1. Thanks!

[cigga24]

If you're using google sync, once you type @gmail.com the domain is gone. Press the manual setup button beneath your email input on first screen then everything works. You also have to uncheck Calendar, in order to sync email;/contacts. You may need to press sync 3 times before it gets everything, then enable Calendar and all will sync well.

[MidwestDrummer]

Originally Posted by cigga24

If you're using google sync, once you type @gmail.com the domain is gone. Press the manual setup button beneath your email input on first screen then everything works. You also have to uncheck Calendar, in order to sync email;/contacts. You may need to press sync 3 times before it gets everything, then enable Calendar and all will sync well.

There is no need to uncheck Calender. I've never done that, and have never encountered any errors syncing my email, calender and contacts at the same time. I also did not require multiple syncs. You just need to give it a few minutes for all of your data to sync completely.

[diego_starr]

Thanks for the reply, but I'm attempting to connect to an Exchange Server (Outlook).

[MidwestDrummer]

Originally Posted by diego_starr

Thanks for the reply, but I'm attempting to connect to an Exchange Server (Outlook).

That's what everyone else is talking about too.

[mac68]

Originally Posted by MidwestDrummer

That's what everyone else is talking about too.

I had this exact same problem. It takes your e-mail address and uses the whole thing for your "user name". If you backspace out the domain from the username field, you will be able to enter your domain. I didn't try it but one would think that if you entered the proper FQDN (your internal AD name not your email addy) in the username you could skip the domain field.

[galingula]

Here's what I figured out.

If you try to configure an Outlook account from the flip email page, three icons to the right of home, it won't let access the domain field.

Go to settings

Data services

active sync

And set up the service from there. At least that's how I think I did it

[diego_starr]

Originally Posted by galingula

Here's what I figured out.

If you try to configure an Outlook account from the flip email page, three icons to the right of home, it won't let access the domain field.

Go to settings

Data services

active sync

And set up the service from there. At least that's how I think I did it

Thanks Galingula. I tried entering it that way and domain is still grayed out for me.

[src666]

It is using the full e-mail address as the user name:

user@domain.com

In order to enter the domain name, you have to remove the "@domain.com" from the user name.