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-   -   touch flo not working after turned on this morning (http://forum.ppcgeeks.com/showthread.php?t=114341)

mammcdonald 03-16-2010 09:41 AM

touch flo not working after turned on this morning
 
i turned my phone on after it booted up for the little while i look down and the today screen is just back ground and start at top and battery bar what happened how do i fix i went in to look at contacts and they are all gone help. the unit know comes on and starts the device management and says hands free activation contacting network it runs then it says that it must restart unit and does it it just keeps doing this. HELP pleaseeeeeee

mardukeme 03-16-2010 10:18 AM

Re: touch flo not working after turned on this morning
 
Quote:

Originally Posted by mammcdonald (Post 1633401)
i turned my phone on after it booted up for the little while i look down and the today screen is just back ground and start at top and battery bar what happened how do i fix i went in to look at contacts and they are all gone help. the unit know comes on and starts the device management and says hands free activation contacting network it runs then it says that it must restart unit and does it it just keeps doing this. HELP pleaseeeeeee

Happened to mine last night running Stock Sprint rom. Had to do a hard reset works fine now.

mammcdonald 03-16-2010 02:02 PM

Re: touch flo not working after turned on this morning
 
yep stock just a bunch of apps tried hard reset pulled battery still no touch flow i'm getting pissed my baby can't die right before sprint gets 6.5 out i might have to go postal on some one.

w7excursion 03-16-2010 02:20 PM

Re: touch flo not working after turned on this morning
 
Are you sure you did a hard reset and not a soft reset? Sorry I had to ask.

sprintgirl 03-16-2010 04:05 PM

Re: touch flo not working after turned on this morning
 
click start settings today and make sure tf3d is selected if that doesnt work go to clear storage and type 1234 to wipe device. always save a copy of pim to memory card to backup contacts then change default pim to pimold and place pim from mem card to root of my device and soft reset.

austin420 03-16-2010 05:41 PM

Re: touch flo not working after turned on this morning
 
my gfs stock tp2 did that the other day(like, over the weekend). she called me and said everything the op said, exept could still see the contacts. she could take calls, but not make them from the phone and it was super sluggish. i told her the same thing sprintgirl said in the previous post. to no avail, the box WAS checked. multiple soft resets ensued. i even unchecked tf3d, checked other boxes, viewed the results, and nothing still. she brought it home and i was gonna hard reset it, but she said she had alot of new contacts since her last backup. (we still use sprite back up, no matter what any one says about it. and i dont like ms myphone...) so i started a back up. it ussually take 5 min or so, but this time after 5 min, it was at 3 percent or something. i stopped paying attention, and after its last soft reset(sprite take about 3 softresets during the process to kill apps an the such) tf3d came back and the phone acted fine. im not sure what happened. i didnt hard reset, to see if i could trigger it or if it would happen again. it hasnt happened again since.

mammcdonald 03-16-2010 08:26 PM

Re: touch flo not working after turned on this morning
 
Quote:

Originally Posted by sprintgirl (Post 1634202)
click start settings today and make sure tf3d is selected if that doesnt work go to clear storage and type 1234 to wipe device. always save a copy of pim to memory card to backup contacts then change default pim to pimold and place pim from mem card to root of my device and soft reset.

Still new but get some stuff but what is pim and how do i save it to card sorry for being so green. really no need tio save any thing all my contacts are gone. i do have a back up on my phone. all my tweaks and fixes are all stored on my card any way so not worried about theme. thanks for all the help please tell me if im doing right. just checked and under today touchFLO 3D is the only thing checked. so now go to storage clear? and to hard rest i just pushed the red reset button under the hood right?

demonlordoftheround 03-16-2010 08:53 PM

Re: touch flo not working after turned on this morning
 
That is called a soft reset, it is a reboot of the device. Go to settings/all settings/system and tap on clear storage. Follow the prompts to enter 1234 in the box and tap OK. It will take a couple of minutes to reset back to factory default.

mammcdonald 03-16-2010 09:05 PM

Re: touch flo not working after turned on this morning
 
I got it thank you all that have helped god bless you and the phone that you have.
thanks from the bottom of my heart.:headbang::headbang::headbang::headbang::hea dbang::headbang::headbang::headbang::headbang:

jimmyz 03-16-2010 09:05 PM

Re: touch flo not working after turned on this morning
 
I have had this problem a total of 3 times so far on a stock sprint rom- the only solution for me was to hard reset and reload a backup made by Sprite. Some observations:
1) Its has happened to me when I was either roaming or had bad coverage
2) The phone occasionally seems to work but touchflo does not load- toggling it on and off does nothing
3) When I am stuck in this "mode" I get the "hands free activation" message- when this is displayed the phone's battery gets discharged fairly rapidly
4) If I try to soft reset it several times I will get the message on the grey screen (see here for picture)- the phone cannot boot etc
Like I said it has happened three times so far- unfortunately I am too lazy to rebuild the whole phone with all my programs so eventually I hard reset the phone and load the Sprite backup from the night before- this means I never really start "completely over"
I wish I knew what was causing this- my hope is that a fresh build with the upcoming 6.5 stock rom will solve the problem

mammcdonald 03-16-2010 09:14 PM

Re: touch flo not working after turned on this morning
 
Quote:

Originally Posted by jimmyz (Post 1634876)
I have had this problem a total of 3 times so far on a stock sprint rom- the only solution for me was to hard reset and reload a backup made by Sprite. Some observations:
1) Its has happened to me when I was either roaming or had bad coverage
2) The phone occasionally seems to work but touchflo does not load- toggling it on and off does nothing
3) When I am stuck in this "mode" I get the "hands free activation" message- when this is displayed the phone's battery gets discharged fairly rapidly
4) If I try to soft reset it several times I will get the message on the grey screen (see here for picture)- the phone cannot boot etc
Like I said it has happened three times so far- unfortunately I am too lazy to rebuild the whole phone with all my programs so eventually I hard reset the phone and load the Sprite backup from the night before- this means I never really start "completely over"
I wish I knew what was causing this- my hope is that a fresh build with the upcoming 6.5 stock rom will solve the problem

i hear you me to i hope the new 6.5 fixes the lock up this has only happed once this time and so far this phone has run like a dream i have pandora and clean ram and a bunch of the google stuff and ring tones and the cabs that are supposed to givebetter ram mem the two cabs found ( i think in mighty mike) but still stock and i use for running my business so i live by this phone. i see you say sprite works good for you do you have a cab for that so i can install. i would greatly appreciate.=D>

nrfitchett4 03-16-2010 09:19 PM

Re: touch flo not working after turned on this morning
 
sprite backup isn't free. i think it is 20.00, but the license never expires. i use it also to back up my phone about once a week. i also use myphone but only for contacts, so if i flash a new ROM I can get only those back on.

Robodoc82 03-16-2010 11:04 PM

Re: touch flo not working after turned on this morning
 
Quote:

Originally Posted by jimmyz (Post 1634876)
I have had this problem a total of 3 times so far on a stock sprint rom- the only solution for me was to hard reset and reload a backup made by Sprite. Some observations:
1) Its has happened to me when I was either roaming or had bad coverage
2) The phone occasionally seems to work but touchflo does not load- toggling it on and off does nothing
3) When I am stuck in this "mode" I get the "hands free activation" message- when this is displayed the phone's battery gets discharged fairly rapidly
4) If I try to soft reset it several times I will get the message on the grey screen (see here for picture)- the phone cannot boot etc
Like I said it has happened three times so far- unfortunately I am too lazy to rebuild the whole phone with all my programs so eventually I hard reset the phone and load the Sprite backup from the night before- this means I never really start "completely over"
I wish I knew what was causing this- my hope is that a fresh build with the upcoming 6.5 stock rom will solve the problem

I had this problem this past weekend! My son's house has a cell phone barrier built in (the builder says they do this to keep people from scamming wireless networks) and had no coverage. Got up and just had the standard WM 6.1 interface and phone ran like it had molasses in it. Played with it all day, and finally got the screen saying that there was a bad app install. This happened several times, so finally I just did the hard reset. Everything is fine (except the stinking DST problem that everyone seems to have). Just waiting for the 6.5 update this weekend.

sprintgirl 03-16-2010 11:11 PM

Re: touch flo not working after turned on this morning
 
i have never paid for my sprite backup...never knew they charged but here is a step by step of the pim backup i mentioned earlier.

click file explorer
make sure my device is selected
scroll down to pim (has a little windows logo next to it) we will call this pim1 *take note
click and hold pim1 until it gives u the option to copy and click copy
then still in file explorer select storage card
in a safe place that you can easily remember click menu edit paste...

you have just copied pim to your storage card.

in the event that you need it ie after a hard reset/wipe here is how you copy it back to your device.

in file explorer under my device locate pim...
click and hold until the menu pops up and select rename...
name this pim something else ie pimold *do not delete it!*

the pim we earlier referred to as pim1 comes into play now... make sure it is still named pim (this is how your phone recignizes to load this file) click and hold the pim on your storage card and select copy then proceed to my device (the root where pim was originally not inside a folder) click menu edit paste.

you have just put your backed up pim file back on your device.

soft reset meaning reboot or restart

you have just restored your contacts/contact pics/speeddials/contact specific ringtones.

ta da!

i copy mine frequently about every two weeks to ensure that i never lose anyones phone number.

sprintgirl 03-16-2010 11:16 PM

Re: touch flo not working after turned on this morning
 
1 Attachment(s)
here is the file for dst...dont know if it will fix any appointments made prior but it will help for next time.

Robodoc82 03-16-2010 11:19 PM

Re: touch flo not working after turned on this morning
 
SprintGirl, That's cool! Ever try it when you have your PIM information on an Exchange Server?

Robodoc82 03-16-2010 11:21 PM

Re: touch flo not working after turned on this morning
 
Quote:

Originally Posted by sprintgirl (Post 1635170)
here is the file for dst...dont know if it will fix any appointments made prior but it will help for next time.

Is this the same cab as the microsoft 2009 DST fix?

jimmyz 03-16-2010 11:22 PM

Re: touch flo not working after turned on this morning
 
Quote:

Originally Posted by Robodoc82 (Post 1635141)
I had this problem this past weekend! My son's house has a cell phone barrier built in (the builder says they do this to keep people from scamming wireless networks) and had no coverage. Got up and just had the standard WM 6.1 interface and phone ran like it had molasses in it. Played with it all day, and finally got the screen saying that there was a bad app install. This happened several times, so finally I just did the hard reset. Everything is fine (except the stinking DST problem that everyone seems to have). Just waiting for the 6.5 update this weekend.

sorry you had this problem as well- it has been described before (see here and here)- it seems to happen to people with the stock rom after being in a no-coverage area (although I am not certain)- what I do know is that the only thing that seems to work is a hard reset

Robodoc82 03-16-2010 11:39 PM

Re: touch flo not working after turned on this morning
 
Quote:

Originally Posted by jimmyz (Post 1635194)
sorry you had this problem as well- it has been described before (see here and here)- it seems to happen to people with the stock rom after being in a no-coverage area (although I am not certain)- what I do know is that the only thing that seems to work is a hard reset

JimmyZ, thanks for the pointers. I'll make sure that I go to airplane mode before I go in the house there from now on ;-) Hopefully this won't happen on the new Sprint WM 6.5.


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