Insurance is sending me a Samsung instead of a TP2?!?!?!

yonif99 · #1 (**permalink**) 03-01-2010, 04:32 PM

So when I spoke with Sprint they told me I would prob receive a new TP2 as they prob don't have any refurbs in stock. Then they transferred me to the insurance place where they said they cant know if it will be new or refurb until after they place the order. Then I receive an email today telling me instead of a TP2 they are sending me a SAMSUNG!!! Doesn't say what type. But what the ****!?!?!?!

Rhodium500 · #2 (**permalink**) 03-01-2010, 04:37 PM

My guess is a samsung moment. But why not call and ask instead of posting here. We can't fix your order only you can call and get it fixed.

QMeli907 · #3 (**permalink**) 03-01-2010, 05:01 PM

Phone carriers these days....

**zone23** · #4 (**permalink**) 03-01-2010, 05:04 PM

I'd return that sucker, mainly because the TP2 is a lot more expensive then the Samsung.

ACHlLLES · #5 (**permalink**) 03-01-2010, 05:05 PM

Screwed if you are on SERO.

**chronster** · #6 (**permalink**) 03-01-2010, 05:07 PM

Cost is an issue here. If you payed 350 for your TP2, don't let them send you a $150 phone without refunding some of your cash as well.

I'd tell them no. You aren't paying for insurance so that you can get a cheap ass phone. That's not how it works. Tell them you want your TP2 or you're calling the BBB.

Rhodium500 · #7 (**permalink**) 03-01-2010, 05:13 PM

His profile says TP so I won't feel as sorry if he is one of the people trying to get a free tp2. But you are trying to get a legit replacement then refuse the package. I suggest you immediately call assurion.

**chronster** · #8 (**permalink**) 03-01-2010, 05:15 PM

Quote:

Originally Posted by Rhodium500

His profile says TP so I don't feel as sorry if he is one of the people trying to get a free tp2.

yeah but maybe he just didn't update his profile. his first post says tp2 and it's in tp2 forums lol

yonif99 · #9 (**permalink**) 03-01-2010, 05:28 PM

Quote:

Originally Posted by Rhodium500

His profile says TP so I won't feel as sorry if he is one of the people trying to get a free tp2. But you are trying to get a legit replacement then refuse the package. I suggest you immediately call assurion.

I have TheTP2. I used to have the TP, never changed my profile. But I just checked the website and they said its the Samsung M300!!!! Thats a $20 phone!!! WTF!!!!

Rhodium500 · #10 (**permalink**) 03-01-2010, 05:34 PM

Call them dude. They can fix the issue if you tell them about it.