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-   -   Problems with my TP2 and am ordering another, but may have issue... (http://forum.ppcgeeks.com/htc-touch-pro-2/106957-problems-my-tp2-am-ordering-another-but-may-have-issue.html)

reyrey127 01-18-2010 10:55 PM

Problems with my TP2 and am ordering another, but may have issue...
 
So since I have had my TP2, aside from my keyboard being crooked, I have had this annoying error report popup every night that tells me to "send" or "dont send" error on manilla.exe. I have not done anything with this phone and a hard reset or soft reset does not solve the issue. This happens everytime I charge over night and sometimes when my phone is asleep.

My volume up button has been getting mushier and mushier, or harder to push so I decided to go call it in and tell them my problems. They agreed that the crooked keyboard is most likely a quality control issue and are not sure about the manilla.exe problem. I have never flashed and have been babying this phone with stock rom since day 1 or 2.5 weeks ago.

So now the issue is my rebate. Before I had called and even posted here about the rebate and the lady that I ordered the one said I need to do another one. I was like but the rebate form I had only worked with phones that were purchased before 1/09/10. How is that going to work. She said try it anyways and I informed her that I called other reps and they all said I wouldn't need to do another since I am exchanging for the exact same phone. She said "No, they are mistaken". Now I am worried I may not get my rebate back.

Any thoughts?? My Touch Pro nightmare from a year ago is now beginning to surface again with the Touch Pro 2.... ](*,)

Rafy0003 01-18-2010 11:30 PM

Re: Problems with my TP2 and am ordering another, but may have issue...
 
You can disable all Error feedback if you go into the system setting's, You are ok on the Rebate, If by chance it is denied, then you can call the rebate department and they will approve it on the spot without any bs to go along with it, The rebate department is on the customer's side, and everytime I had to call for a customer they always approved it on spot.

reyrey127 01-19-2010 12:33 AM

Re: Problems with my TP2 and am ordering another, but may have issue...
 
Quote:

Originally Posted by Rafy0003 (Post 1500355)
You can disable all Error feedback if you go into the system setting's, You are ok on the Rebate, If by chance it is denied, then you can call the rebate department and they will approve it on the spot without any bs to go along with it, The rebate department is on the customer's side, and everytime I had to call for a customer they always approved it on spot.

thanks bro.... i was so worried... by any chance do you know the sprint rebate number directly?? thanks.

Rafy0003 01-19-2010 12:38 AM

Re: Problems with my TP2 and am ordering another, but may have issue...
 
800-477-4127


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