PPCGeeks Forums HTC Arrive HTC HD2 HTC Thunderbolt HTC Touch Pro 2 HTC Evo 4G HTC Evo 3D Samsung Galaxy S II Motorola Droid X Apple iPhone Blackberry
Go Back   PPCGeeks > Windows Mobile > WM HTC Devices > HTC Touch Pro 2

Notices



Reply
 
LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old 01-18-2010, 09:16 PM
mstevens's Avatar
Regular 'Geeker
Offline
Pocket PC: HTC Rhodium W (Sprint Touch Pro 2 CDMA)
Carrier: Sprint - SERO
Location: New Hampshire
 
Join Date: Sep 2007
Posts: 409
Reputation: 275
mstevens is becoming a PPCGeeks regularmstevens is becoming a PPCGeeks regularmstevens is becoming a PPCGeeks regular
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Sprint Touch Pro 2 arrived without a SIM - PITA!

My wife and I received our TP2's today. Hers was ordered online under our SERO plan as an upgrade. Mine was sent because I took my TP1 to the store (40 miles away) for a repair and they said it had to be replaced but they had none in stock. Thus far, no complaints.

The odd thing is that my wife's phone arrived with a SIM in place, which is correct. Mine has no SIM and there's none anywhere in the tiny box.

I've tried Chat support, who said I needed to phone Order Support, who said I had to talk to Telesales. Telesales says I have to go to the store. Both Order Support and Telesales say I'll have to get a whole new phone in order to get a SIM. Neither thinks they can actually make this happen, so it looks as if I have to trudge back to the store an hour away and get a new phone.

Of course, they had none in stock in the first place, so what'll really happen is I'll drive over there, be told they'll send one, etc. Lather, rinse, repeat.

Am I the only one who thinks this sounds crazy?
Reply With Quote
  #2 (permalink)  
Old 01-18-2010, 09:26 PM
jeriel05's Avatar
PPCGeeks Regular
Offline
Pocket PC: Galaxy S III
Carrier: Verizon
Location: IL
 
Join Date: Dec 2008
Posts: 137
Reputation: 135
jeriel05 is keeping up the good workjeriel05 is keeping up the good work
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Sprint Touch Pro 2 arrived without a SIM - PITA!

I also got a tp1 replaced with a refurb tp2 and I didn't get a sim card with mine either, I don't think anyone who got a replacement tp2 got a sim card unless it was a brand new device.
Reply With Quote
  #3 (permalink)  
Old 01-18-2010, 09:28 PM
sharklvr7's Avatar
Lurker
Offline
Pocket PC: Touch Pro2
Carrier: Sprint
 
Join Date: Oct 2006
Posts: 16
Reputation: 0
sharklvr7 is a n00b
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Sprint Touch Pro 2 arrived without a SIM - PITA!

If your on the sprint network do you really need the SIM unless your traveling overseas or want to change the network your phone operates on?
__________________
Golf and Sex are the only things in life you don't have to be good at to enjoy!

Jack Nicklaus
Reply With Quote
  #4 (permalink)  
Old 01-18-2010, 09:30 PM
marinemissez's Avatar
PPCGeeks Regular
Offline
Pocket PC: HTC Touch Pro2
Carrier: Sprint
Location: So Cal
 
Join Date: Dec 2009
Posts: 79
Reputation: 65
marinemissez is becoming a great contributor
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Sprint Touch Pro 2 arrived without a SIM - PITA!

Regardless of whether it's a replacement or not, I would think that it would still come with one, even if they had to put a brand new one in it. Even if you're not traveling overseas, it should come with a SIM card IMO.
__________________
"There's a cab for that!"
"No, no, no silly rabbit. There used to be....I've gone Android"

If you've been helped, a 'THANKS' is very polite!
Reply With Quote
  #5 (permalink)  
Old 01-18-2010, 10:17 PM
jeriel05's Avatar
PPCGeeks Regular
Offline
Pocket PC: Galaxy S III
Carrier: Verizon
Location: IL
 
Join Date: Dec 2008
Posts: 137
Reputation: 135
jeriel05 is keeping up the good workjeriel05 is keeping up the good work
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Sprint Touch Pro 2 arrived without a SIM - PITA!

I didn't even get a charger, all I got was the phone and the battery. But it's all good for the price of "free" I can't complain.
Reply With Quote
  #6 (permalink)  
Old 01-18-2010, 10:43 PM
sunNsnow's Avatar
N00b
Offline
Pocket PC: SS Galaxy S3
Carrier: VZ
 
Join Date: Dec 2009
Posts: 29
Reputation: 15
sunNsnow is a n00b
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Thumbs down Re: Sprint Touch Pro 2 arrived without a SIM - PITA!

This happened to a friend of mine who had the Sprint Blackberry 8330 world phone. She put an international calling plan onto her account and activated her SIM card a few days before leaving. She also checked the day before leaving that her SIM card was active and was told by the Sprint rep that all things were OK.

She flew overseas, powered on her phone and... could not find a cell tower. It turns out that her phone had no SIM card: this was the way it was given to her by Sprint. While we were trying to figure out why her phone wasn't working, I called Sprint, who confirmed that her SIM should be operating properly. It took another 30 minutes to figure out that there was no SIM in the phone.

My friend dropped Sprint as soon as she returned home since her contract expired by then.

---
sunNsnow
Reply With Quote
  #7 (permalink)  
Old 01-18-2010, 11:24 PM
nanoware's Avatar
Regular 'Geeker
Offline
Pocket PC: HTC Arrive
Carrier: Sprint
Location: South, TX
 
Join Date: Feb 2008
Posts: 334
Reputation: 425
nanoware is becoming a PPCGeeks regularnanoware is becoming a PPCGeeks regularnanoware is becoming a PPCGeeks regularnanoware is becoming a PPCGeeks regularnanoware is becoming a PPCGeeks regular
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Sprint Touch Pro 2 arrived without a SIM - PITA!

replacement phones dont come with a sim card, NIB (new in box) do come with one (your wifes?)
__________________
msg me if you need a fast download mirror =), its wat i do
Reply With Quote
  #8 (permalink)  
Old 01-18-2010, 11:26 PM
CellGuy's Avatar
Noobsauce
Offline
Pocket PC: TP2
Carrier: USCC
 
Join Date: Dec 2009
Posts: 830
Reputation: 3415
CellGuy is still contributing even after becoming a VIPCellGuy is still contributing even after becoming a VIPCellGuy is still contributing even after becoming a VIPCellGuy is still contributing even after becoming a VIPCellGuy is still contributing even after becoming a VIPCellGuy is still contributing even after becoming a VIPCellGuy is still contributing even after becoming a VIPCellGuy is still contributing even after becoming a VIPCellGuy is still contributing even after becoming a VIPCellGuy is still contributing even after becoming a VIPCellGuy is still contributing even after becoming a VIP
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Wirelessly posted (Opera/9.5(Microsoft Windows; PPC; Opera Mobi/16643; U; en) HTC_Touch_Pro2)

you're on sprint. no need for a sim car. what would a bblank sim card do for you? if you travel overseas you get one there. in the US, the sim card has no advantage for you.
__________________
Be sure to check out Cellguy Mods
And my Manila 2.5 Themes
Quote from Bradart:
how about, "superholyshitohmygodseriouslyyouguyslookatthis*** *ingmasterpieceivecreated"?
Reply With Quote
  #9 (permalink)  
Old 01-18-2010, 11:35 PM
DAD-PC's Avatar
N00b
Offline
Pocket PC: HTC Touch Pro 2
Carrier: Sprint and ATT
Location: DeSoto, MO
 
Join Date: Jan 2010
Posts: 29
Reputation: 0
DAD-PC is a n00b
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Sprint Touch Pro 2 arrived without a SIM - PITA!

Yup, no need for the sim card. I've got an old att card in my Sprint touch pro 2 now, so I never have to worry about losing my contacts or having to resync. That sim cards just for international use, and its cheaper to use the local phone companies in europe than pay for a sprint international plan. So unless you desperately want it for the foreign plan, i wouldn't waste the two hour drive.

And they take the SIM out of refurbs because it may be active on the return account, if they activated the International plan before returning the phone. As to not putting one back in, just a way to make/save money.
Reply With Quote
  #10 (permalink)  
Old 01-19-2010, 01:04 AM
mstevens's Avatar
Regular 'Geeker
Offline
Pocket PC: HTC Rhodium W (Sprint Touch Pro 2 CDMA)
Carrier: Sprint - SERO
Threadstarter
Location: New Hampshire
 
Join Date: Sep 2007
Posts: 409
Reputation: 275
mstevens is becoming a PPCGeeks regularmstevens is becoming a PPCGeeks regularmstevens is becoming a PPCGeeks regular
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Sprint Touch Pro 2 arrived without a SIM - PITA!

Quote:
Originally Posted by sharklvr7 View Post
If your on the sprint network do you really need the SIM unless your traveling overseas or want to change the network your phone operates on?
No. However, I will be traveling overseas in a few weeks.

I can easily use the SIM I already have for a carrier in the area to which I'll be traveling. The strange part, to me, is that by not supplying a SIM Sprint is guaranteeing that I won't be able to use their international roaming service.

Why would they want to ensure there's no way I can contribute to their revenue while out of CDMA coverage? Doesn't seem to make sense to me.
Reply With Quote
Reply

  PPCGeeks > Windows Mobile > WM HTC Devices > HTC Touch Pro 2

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


All times are GMT -4. The time now is 08:39 PM.


Powered by vBulletin® ©2000 - 2019, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO 3.6.0
©2012 - PPCGeeks.com