Arcsoft MMS freeze/hang issues

Gatecrasher R/T · #1 (**permalink**) 01-18-2010, 01:21 PM

I've got a Sprint TP2 running an older version of MightyROMs WinMo 6.5. For the most part I love it, but I've been having some trouble with ArcSoft MMS (v5.0.94_118c). I do not necessarily blame these issues on MightyROM. I'm just including the info here for reference.

I use ArcSoft for pretty much all of my SMS/MMS needs. I almost never use HTC messaging, but when I do, it works perfectly.

With ArcSoft, it'll freeze up at random when exiting a text thread, or sometimes when trying to minimize the app so I can go do something else. These are big time hang ups. Well over 30 seconds. My worst was about a minute.

I'm not a txt junkie. I barely have 100-150 in my phone at any given time. Anything over 2 weeks old gets deleted. So I don't think it's an issue with the size of the database.

I've searched all over and haven't seen anyone mention the same symptoms or suggest any troubleshooting steps or fixes.

If anyone has any ideas, I'd love to hear it. I'm pretty tolerant of the rough edges on this phone, but this problem is a big time usability issue.

madmax2k1 · #2 (**permalink**) 01-18-2010, 02:35 PM

I'm on MightyRom (1/13/2010) as well and I do experience the MMS hangups you're talking about; the freeze time is usually 10-20 seconds. I don't recall experiencing this issue with my stock Sprint ROM.

**fishingmedic** · #3 (**permalink**) 01-18-2010, 04:09 PM

I've been trying to upload a couple of cabs I've used on Sprint without issue, and can't get them to load. Check out JD's or Mal's thread, or search in Mighty's, there's other cabs out there being used without any problems. Follow this link, there's two cabs there that I've used and don't have issues with them. http://forum.ppcgeeks.com/showpost.p...&postcount=554. And keep in mind, some of those Arcsoft cabs have different reg settings if someone went in and tweaked them, I found a few like that, even if they had the same number, they had diff reg settings, just FYI.

coreyharris2008 · #4 (**permalink**) 01-18-2010, 06:06 PM

Honestly i think its arcsoft in itself, im not sure if the person who made arcsoft plans to put out any updates but it really needs one! BUT THEN AGAIN MOST OF THESE NEW ROMS COMES EPUIPED WITH THE HTC MESSAGING ENABLE AND THE FILE WE USE TO DISABLE IT MY NOT DISABLE IT COMPLETELY AND THEREFORE ARCSOFT AND THE HTC CLIENT INTERFERES WITH EACHOTHER CAUSE IT TO FREEZE... but this is just me guessing, either way something needs to be done because i love txting and i dont even use 2.5 roms anymore because of that issue

**fishingmedic** · #5 (**permalink**) 01-18-2010, 06:24 PM

I'm running 6.5 2.1 and have no issues. If you're attempting to use mms on 2.5, there's obviously going to be glitches since it's not meant for this phone and it's being ported over to it.

coreyharris2008 · #6 (**permalink**) 01-18-2010, 08:11 PM

Quote:

Originally Posted by fishingmedic

I'm running 6.5 2.1 and have no issues. If you're attempting to use mms on 2.5, there's obviously going to be glitches since it's not meant for this phone and it's being ported over to it.

the issues is with manilla 2.5, sometimes 2.1 freeze a well doe its rare that it does. i have no issues with mms

Gatecrasher R/T · #7 (**permalink**) 01-21-2010, 01:41 AM

Big thanks to FishingMedic. I tried both cabs at the link he provided. The first one (5.2.6.45u) was just as bad as my original client, and it wouldn't download MMS messages. I'm sure it could have been fixed in the registry, but since it was still slow and locking up, I didn't bother to troubleshoot it.

The 2nd CAB (5.0.94.128c_10M) works great after 2 days of testing. There's still the occasional brief hang, but it's only a couple seconds and is barely an inconvenience. It's a lot better than where I started, which is weird because they're apparently the same version. I don't know what's up. All I can say is that it's working a LOT better now.

As an added bonus, my RAM usage is down 8% on average, and the phone just seems a little snappier in general. I can only guess the old ArcSoft client was doing some stuff in the background and/or possibly had a memory leak or errant process.

Here's my config, in case anyone else has problems and wants to try to troubleshoot.

Sprint TouchPro 2 unlocked (ROM unlock only, no security unlock)
MightyROM Sprint 103009 (Winmo 6.5 base, Manila 2.1)
ArcSoft MMS 5.0.94.128c_10M from link above

I've got a lot of other stuff on my phone, but I don't think any of it is relevant to the SMS/MMS issue I was having.

**horndoctor** · #8 (**permalink**) 01-21-2010, 01:47 AM

Quote:

Originally Posted by coreyharris2008

Honestly i think its arcsoft in itself, im not sure if the person who made arcsoft plans to put out any updates but it really needs one! BUT THEN AGAIN MOST OF THESE NEW ROMS COMES EPUIPED WITH THE HTC MESSAGING ENABLE AND THE FILE WE USE TO DISABLE IT MY NOT DISABLE IT COMPLETELY AND THEREFORE ARCSOFT AND THE HTC CLIENT INTERFERES WITH EACHOTHER CAUSE IT TO FREEZE... but this is just me guessing, either way something needs to be done because i love txting and i dont even use 2.5 roms anymore because of that issue

Your Caps Lock is on.