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  #1 (permalink)  
Old 01-09-2010, 10:11 PM
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Sprint touch pro2 - sim card missing
I have a sprint TP2 which came with the SIM CARD installed.. I am under the impression we dont need the SIM card unless we go overseas (since sprint is CDMA). Once in a while I will click on the UPDATE PRL and then I will get a "SIM CARD IS MISSING" and the only way to resolve is a SOFT reset and THEN I can use the phone again.. THIS ONLY HAPPENS about 10% of the time when I press UPDATE PRL. any ideas???

Thanks..
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Old 01-09-2010, 10:29 PM
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Re: Sprint touch pro2 - sim card missing
try this; in phone network mode, switch from global to cdma only. it shouldn't read the sim card then.
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Old 01-09-2010, 10:48 PM
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Re: Sprint touch pro2 - sim card missing
Why are you updating prl so often?
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Old 01-09-2010, 11:24 PM
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Re: Sprint touch pro2 - sim card missing
Quote:
Originally Posted by jason25 View Post
Why are you updating prl so often?


Yeah really. How often do you try to update your prl?
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Old 01-09-2010, 11:27 PM
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Re: Sprint touch pro2 - sim card missing
the prl hasn't changed in quite a while, it's still 60658.
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Old 01-17-2010, 10:04 PM
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Re: Sprint touch pro2 - sim card missing
I just got a refurbished Touch Pro 2 from Sprint, as a replacement for a Touch Pro, and I think that my SIM card is really missing. The SIM Manager says that no SIM card is present, and in the Phone Settings, the "Mode of operation" has only one choice, "CDMA only".

Is this all just because I'm in the United States right now? Or is there really no SIM card in the phone at all, perhaps because it's a refurb?
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Old 01-17-2010, 10:57 PM
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Re: Sprint touch pro2 - sim card missing
why don't you take the battery out and see if the sim card is in there, I am pretty sure that you there is no card.
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Old 01-17-2010, 11:01 PM
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Re: Sprint touch pro2 - sim card missing
Word of wisdom...when you get a exchange unit...take out our SIM card...Sprint doesn't send new SIM cards with the replacement units....thats why your getting the No SIM message. If you do a PRL update it defaults the CDMA only to Global by default....all you have to do is change it back to CDMA.
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Old 01-17-2010, 11:59 PM
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Re: Sprint touch pro2 - sim card missing
Quote:
Originally Posted by ChrisH09 View Post
Sprint doesn't send new SIM cards with the replacement units.
OK, that's what I thought. Of course, since this Touch Pro 2 was a replacement for a Touch Pro, I have no previous SIM card.
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