PPCGeeks - can I get my Mogul replaced if I....

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- - can I get my Mogul replaced if I.... (http://forum.ppcgeeks.com/showthread.php?t=8545)

Quote:

Originally Posted by MannyPR (Post 92802)

Here in Indianapolis Sprint stores consider cracked screen physical damage and send you to Asurion, if you call Asurion and ask them they will tell you that is under their coverage and stores won't replace it. Looks like Sprint policy is not consistent across the board, I wish I went to one of your guys store when I cracked mine.

BTW I visited 8 stores in Indianapolis when I did so it wasn't just the technician at a store.

Sprint... consistent across the board?! Surely you must be joking thinking that Sprint would be consistent on anything, ever.

Quote:

Originally Posted by apollooff320 (Post 88138)

Well I have the $7 plan. If im with Sero can I still go to a sprint store and try to get it replaced?

They'll replace it for you. I once brought in a 6700 with a cracked screen and got it replaced in store for free and I have the $7/mo insurance.