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-   -   Broken mogul (http://forum.ppcgeeks.com/htc-titan/8441-broken-mogul.html)

SINNN 09-13-2007 03:31 PM

Broken mogul
 
1 Attachment(s)
44 days using the mogul and this clip gave up on me. Now my stylus just falls out. Look closely to the clip.. all that holding it is a plastic rod melted on top to keep it in place. Really poor design.

rdwing 09-13-2007 06:14 PM

Known problem.

SINNN 09-13-2007 07:27 PM

Really? I thought I was the only one with this issue. I posted it at sprintusers.com and it looks like they have never seen this issue. Well is there a know cure or are all moguls gonna loose their grip due to this badly design clip.

SINNN 09-13-2007 11:56 PM

anyone? sorry to bring this up again. But I would like a little more feedback.

jtrag 09-14-2007 12:03 AM

I have two Moguls and I have no issues with the stylus... I couldn't tell ya... maybe factory defect? If you're within your 30 days exchange it for another, otherwise, if you have insurance, tell them you want another and pay the deductable.

Primenall 09-14-2007 12:06 AM

Quote:

Originally Posted by jtrageser (Post 87166)
I have two Moguls and I have no issues with the stylus... I couldn't tell ya... maybe factory defect? If you're within your 30 days exchange it for another, otherwise, if you have insurance, tell them you want another and pay the deductable.

If you have insurance tell them you want them to fix it in store and if not you want an exchange with NO deductable through Sprint.

scottishwarrior 09-14-2007 12:08 AM

the phone has a one year warrenty. Just take it in and they're should replace it.

Jay

SINNN 09-14-2007 05:28 PM

I took it to a sprint store like the rep told me and the sprint store repair guy said he cant fix it and sent it to the manufacturer. Is that normal? But anyways I managed to get sprint to give me a one time warranty replacement. So i got it today and I am not sure if I should be happy or not. I dialed ##778# and was able to view the date info and it shows as never been refurbished. So i imagive its not refurbished right? The thing that bothers me is the side scroll while look slike its been sprayed over with black paint. It rough looking. And also in front of the mogul the Pocket PC print on the metal is not there. IS this a refurbished een thou the data on the phone says no? Any comment would help. SHouldn't I get a new phone since its under the 90 day manufacture warranty?

SINNN 09-14-2007 05:28 PM

Pleased understand that i paid almmost 500 dollars, thats why i am picky.

phillyphill39 09-14-2007 06:55 PM

what pocket pc print?


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