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Old 09-05-2007, 12:18 PM
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actvsync

yeah when I try to connect the active sync doesn't recognize my device I've tried to re install the program but it won't even recognize the mogul being there anyone can help that's
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Old 09-05-2007, 12:45 PM
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is your usb port on your mogul and pc both working? try diffrent cables
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Old 09-05-2007, 11:59 PM
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well the computer pings when i connect it and the computer reconizes a connected device but the sync cant see it abd when i search the cd for the drivers it cant find anything
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Old 09-06-2007, 12:11 AM
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hmm try reinstalling activesync newest version
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Old 09-06-2007, 05:48 PM
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tried it it just makes the noise and doesntallow me to connect tell me to connect either way the program won't even allow me to connect anyway if theres more info you need to help me resolve it just let me know
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Old 09-06-2007, 06:08 PM
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So what os are you using on your PC??

Vista doesn't use Activesync it uses "Windows Mobile Device Center", if that is the case.

The newwest AS version is 4.5, like the other poster said uninstall it and reinstall from a different copy (maybe from the MS site) and don't have phone plugged in when installing.
You can also try a different USB port. Sometimes mine doesn't always connect right away, so I have to unplug listen for the sound and then plug in again.

Last edited by Primenall; 09-06-2007 at 06:10 PM.
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