End Call Button Defect?

TONEEDO · #1 (**permalink**) 09-03-2007, 10:36 AM

My red "End Call" button does not work anymore...i never dropped my phone or had any liquid spill on it...is it just me or you guys having this problem too?

-Sprint PPC-6800 Mogul

dlbrummels · #2 (**permalink**) 09-03-2007, 12:35 PM

Just you so far.

fablife · #3 (**permalink**) 09-03-2007, 02:02 PM

I heard a few P4000 with this issue - most of the time all hardware buttons on the front fail (green/red call button, both soft buttons, OK an Windows).

only option I've seen is to swap for one.

Destructor · #4 (**permalink**) 09-03-2007, 04:28 PM

I had one weird problem yesterday when my Mogul refused to respond when I pushed the Green button (as in it would not bring up the phone app). After a simple soft reset it worked just fine again.

riotek · #5 (**permalink**) 09-04-2007, 03:03 AM

I had this issue when i droped my phone. I had to snap my phone back together though. The case got all shifted out of place and the buttens on the side moved. Once I did that it seamed to work fine, untill i threw it the next day.

TONEEDO · #6 (**permalink**) 09-04-2007, 05:14 AM

Quote:

Originally Posted by Destructor

I had one weird problem yesterday when my Mogul refused to respond when I pushed the Green button (as in it would not bring up the phone app). After a simple soft reset it worked just fine again.

your right...i got my button to work again by removing the battery for a few mins and putting it back in...weird.

TONEEDO · #7 (**permalink**) 09-04-2007, 05:16 AM

Anyone also notice sometimes when you make a call, it connects but you cant hear the other person on the line...however u can hear yourself echo on the handset? When this happens, i have to hang up and dial out again...this happens quite often.

**shaun0207** · #8 (**permalink**) 09-04-2007, 08:58 AM

Quote:

Originally Posted by TONEEDO

your right...i got my button to work again by removing the battery for a few mins and putting it back in...weird.

I'm not sure if its the phone ROM or programs we may have installed. I just got my second Mogul. The first one I couldnt answer calls or anything using the phone buttomn or the answer key on the homescreen. I took it to the store any they immeadiately swopped it out. I just started getting the same issue with my new phone. Mind you I bought my girl a Mogul the same day I got my first one and she has had no problems. She doesnt have all the programs I have on mine either. Can you list the programs you have installed? Maybe wehave a similar program that is causing the problem.

**shaun0207** · #9 (**permalink**) 09-05-2007, 10:36 AM

Quote:

Originally Posted by TONEEDO

Anyone also notice sometimes when you make a call, it connects but you cant hear the other person on the line...however u can hear yourself echo on the handset? When this happens, i have to hang up and dial out again...this happens quite often.

You woulndnt perhaps have Emoze installed would you?>

*Update: I noticed that as soon as I uninstalled Emoze, the problemn went away. I havent tried the newest version of the software yet.

maui_22 · #10 (**permalink**) 09-05-2007, 10:44 AM

The problem i have is that the right soft key button sometimes stays stuck and also with the ok buttron and the red hang up button and i have never dropped/spilled anything on it. I had to exchange my first phone though because the middle navigation button started to come off. Anyone had these problems?